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If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. If an engineer needs to fix the fault, you can choose the best time for them to visit. Its consistent, reliable connectivity for your business. Monday-Friday08:30 - 17:00Free from UK landlines. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. Set up and alter your Direct Debits. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. Get TalkTalk today for fast and cheap fibre broadband. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. I understand that any big company has large numbers of employees. Its quick, easy and available 24/7. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. More information and review your options. IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. WhatsApp us, The quickest and easiest way to contact us. In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. The solutions we sell are integral to modern life. Dont miss our hassle-free ways to help yourself. Online, report a fault with your broadband, phone, or BT email. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. Adjust your speeds to align with your needs: it's internet that grows with you. BTnet Express From 50Mbps Ideal for smaller businesses Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Your order number will look like one of these. AGE UK LONDON Business Description. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. Requesting a copy bill Check service status Location. Website. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. Click on the button below to track the parent order. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Maybe there's a problem with your order. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. 08:00 - 18:00. Free from UK landlines. Mobile costs may vary. Whether you run a small or larger business, we have a BTnet solution for you. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. one. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. You can use the BT Business WhatsApp to help with the following kinds of queries: The services and products mentioned on this website may only represent a small selection of the options available to you. We offer reliable connectivity, but sometimes faults do occur. Broadband not working properly? From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. later the dashboard view will be restored. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Small and medium businesses Got up to 250 employees? Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Price quoted only available on a 5-year term contract and applies to new circuits only. BT Cloud Voice combines the features of a traditional phone with the flexibility of the cloud. Search The Phone Book from BT to find contact details of businesses across the UK. Every single time. Contact BT . Use the contact options below once you have placed your order. Contact sales. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. Every single time. Download it now to be totally on top of things: View, pay, and download your bills. Make sure you're always connected with mobile, broadband, phone systems and more. Safety starts with understanding how developers collect and share your data. T&Cs apply. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. As your business grows, the demands on your internet connection grow too. Report a fault online to put things right. Its really that simple to contact BT Broadband by SMS. How to Buy an Online Listing . When you have a broadband connection, you share your bandwidth with others. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. order and you'll shortly receive an email with an order number you can use to No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services track your order. Available 24/7. We needed to save money for the good of the Gosport and Fareham Academy Trust. Suitable for smaller businesses who need more than what broadband can offer. Its quick, easy and available 24/7. Starts with 5 or 6 numbers, followed by 6 numbers. Lessons BT Business Teach Us Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops. a fault or order with your fault or order references. All day, every day. Terms and Conditions apply. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. We only collect anonymous data. That means there are no busy periods or dips in data service to worry about. If you're a BT Mobile customer and need help or support, you can call the number in the table and follow the IVR options to reach the right department as quickly as possible. Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. Weve even listed the BT opening hours so you dont make a phone call for nothing. This is just a tiny fraction of the information contained on BT Business' contact page! Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . Download our Service Level Agreement to find out more. If youre still having an issue with your connection, you should get in touch with BT Customer Service to have them run some remote tests to get you back online. If you have a complaint about BT, there are several ways in which you can make a BT complaint. This means no annoying lag or delays. Unfortunately, BT's phone system is not well designed. Subject to credit check, business registration and a 5-year minimum term. Monday - Friday. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. Fix Problems and faults Contact Chat, phone, or email Contact us about. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. There are no limits to what people can do when they connect. Data privacy and security practices may vary based on your use, region, and age. Best if you're on your mobile. When people connect, there's no limit to the good they can do. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. And if you do experience service stops, well provide money-back credit. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. Got up to 250 employees? Looking for help placing an order? Sounds good doesnt it? If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. The BT Broadband forum is filled with useful information and questions asked by other customers. If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. Change your UK billing address. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. We are processing your online Our insights and events hub is your go-to destination for help and advice on the future of your business. Complete account control at your fingertips. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. Connect your people and places with smart solutions tailored to your business. Mobile costs may vary. Popular shortcuts Order number Track a fault Report a fault Simply follow the instructions and you might not need to call BT Broadband. Log in to report a fault and youll go straight to the correct place to fix problems. T&Cs apply. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? Mobile costs may vary. The BT Business app is the easiest and smartest way to manage your BT Business account on the go. Has hybrid work affected my offices bandwidth needs. Work faster, smarter, safer, and stay connected with your world. Get answers to all your questions here. Running cloud-based applications. We know that the internet is key to your business, and downtime means lost revenue. Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. Tavis House London WC1H 9NA | 020 7820 6770 . Best if you're on your mobile. If you're on your computer, you can download WhatsApp for Desktop. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs Visit our online customer service help and support areas Be confident about transforming your business. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. 0330-123-4567 from a mobile Search The Phone Book from BT to find contact details of businesses across the UK. Help and support; Contact BT; Back. Fibre business broadband only 25.95/month. Mobile costs may vary. WhatsApp us, The quickest and easiest way to contact us. 0 to 5 employees,250+ employees,6 to 249 employees. In the latest release we've fixed some bugs to improve your experience using the BT Business app. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers.