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Then press the power button on the back of the Hub. Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. Key features BT Smart Hub 2 features advanced filters BT Smart Scan technology + Mesh Discs Available (separate) Product overview Type: BT Wireless Router LOCKED TO BT Standards: Ethernet, Fast Ethernet, Gigabit Ethernet, IEEE 802.11a + 5 more I think this tutorial will explain everything. I changed the setting to OFF and the issue was solved. It should appear as soon as you connect to the Hub and open a browser. But you do have the option to leave the bands synchronised. Thanks Baldrick1 for your advice and the steps to go through. Users . By 2008 US officials considered Jalisco's capital a methamphetamine hub they .BT Smart Hub 2 091300 7 Port Wireless Router 12.75 Free postage BT Smart Hub 2 - 1000 Mbps Dual Band Wireless Gigabit Router - 091298 15.00 Free postage BT Smart Hub 2 1000 Mbps Dual Band Fibre Wireless Gigabit Router 17.99 Almost gone Free postage BT Smart . Smart Setup is BT's online set-up wizard. To create an entry, click on the button called Create a new port forwarding rule. Its a case of trying both and using the best. A grey phone cable is supplied, as is a micro filter which you can use as a splitter if you already have a landline phone plugged into the master phone socket. of BT at all times (excluding outright sale equipment). To add the forward, find the Add icon located near the right of the screen and click on it. The work to change this especially on Linux is horrendous. Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. Take a small pointy object (a toothpick or a . This topic was automatically closed 21 days after the last reply. BT has a new Hub - the BT Smart Hub 2 - which it claims is the most powerful Wi-Fi hub of all the big broadband providers. MisterW, dvorak, Gandalf, Mattwilf, Longliner, quelquod, drtodd, Mindfulmatt, DanielB, lscolman and 4 other users. How do I view the devices connected to my Smart Hub? But to get back to default settings, I had to do a factory reset! Lets take a look at the legacy BT routers that are still capable of getting you online. obsolete genetics seeds Arrives by Fri, Jan 27 Buy Samsung QN75QN90BAFXZA 75-inch Neo QLED 4K Smart TV with Samsung HW-Q700B 3.1.2ch Soundbar and Subwoofer with Dolby Atmos (2022) at Walmart.com HDR10+ is the latest and most advanced High Dynamic Range technology. 1 - Deactivate the DHCP Server on BT Smart Hub 2. No problem, I think it a lot of money for a modem/router anyway. Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. Position all parts, including power adapters away from, heat and sun (i.e. Not all routers are the same. don't put in cupboards or, behind sofas) and don't block any vents with objects. It's odd because after a full reset both bands DO have the same BT network name. New replies are no longer allowed. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. There are two ways to get hold of a BT router. Otherwise, choose either TCP or UDP as needed. Deactivate the IPV6 DHCP on Smart Hub 2 Above is an example of what a web browser address bar looks like. To do this you can use our Network Utilities tool, which includes a free Open Port Checker. It also has 4 Gigabit LAN ports. Slide the two parts of the hub's plug together until they click into place. You can see it but I only see a yellow triangle. If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. If you're an existing customer with a different BT router don't worry you can upgrade to Complete Wi-Fi and get everything you need, including a Smart Hub 2, sent out to you. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. a) "Advanced Settings" -> "Home Network" -> "IP Addresses". How do you turn off wifi? Since December 2018 BT have been effectively loaning Smarthubs to their customers and now charge if they are not returned at the end of a contract, Consequently Smarthubs sold as new are more than likely better described as unused. I recommend separating them as some devices dont work when they are in sync. An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. Click the number to view who else liked/thanked this post. Forwarding some ports for Temtem in your router can help improve connections and provide a smoother online experience. Let's take a look at the legacy BT routers that are still capable of getting you online. WPS WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. However as soon as I changed the network name for the 2.4GHz band, the 5GHz band immediately changed to -5. This is called opening a port or port forwarding. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Find the Port Forwarding section of your router. 13-04-2021 The Smart Hub 2 is the latest addition to BT's range of routers. Do I just need to amend the email address to the JL suffix or is there more to do please? A BT Smart Hub 2 or similar will be provided by your provider. Switch off your electric. If you ever need to turn it off for any reason, you can use this switch to turn it off. To improve your home internet set-up, you might want to sign up for BT Halo. Did you go through this step? The default BT Smart Hub 2 Router Username is: The default BT Smart Hub 2 Router Password is: We have software that does all of this and more called. Can you help me or direct me to step by step instructions please? Click on either of those tabs and you'll be asked to enter the router's admin password. The Home Hub 6 is another name for the BT Smart Hub. Im going to get a hub 6 for the same issues with the rubbish plusnet router. You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. Let us walk you through the steps for opening a port in the BT Smart Hub 2 router. Channels 08:45 AM. Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. Baldrick1, disgracie. 15-01-2019 But I have it working on my home network now. Forwarding some ports for Gran Turismo 7 in your router can help with improving them. After setting up a static ip address on your devices you need to login to your router. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. Our guide to securing your Wi-Fi router can help. Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. Some things to keep in mind is that it is sending ALL the traffic your BT Hub receives to your Xbox one, so just keep that in mind, and also it might take up to 30 minutes or more for your NAT to change and what I recommend doing is to going in to the Network Settings on your Xbox one and going in Offline mode for 5 Mins and see if your NAT has . To find out how to use it, just click on the dropdown for your Hub. This way you can seamlessly swap between the two. Please contribute if there are any downsides for this suggestion as for me, was the only way to make the Pi-Hole work together with the Smart Hub 2 provided by British Telecom. 16-01-2019 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". To be really honest I'm not comfortable with IPv6 since there is 15 years I stopped working with network but after googling a bit I found something called IPv6 address allocation mode. Gave bulbs no choice but to connect to 2.4 ghz. 15-01-2019 There are several modes and the default one on BT Hubs is stateless which means IPv6 addresses would be provided to everyone on automated basis. Enter the username and password for your BT Smart Hub 2 router. We've been using John Lewis fibre 68mbps for the past few months but the wifi has been hit and miss, now getting worse with no help from customer service who just say Wifi isn't there problem even when we are getting 6MBPS while standing next to the router!I want to try configuring BT Smart Hub 2 but wanted to check the above helpful instructions would work on JL before I make a complete mess of everything. If you are forwarding a single port, enter that port number into the External Ports Start and the External Ports End boxes. Now, remember this is the exact model of Hub Plusnet are now using. Connect with more opponents and help improve your online connections in Mortal Kombat 11 by forwarding some ports in your router. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? 13-04-2021 Open up whichever internet browser that you are comfortable with. The primary DNS was a IPV6 address. Although I do wish there was an alternative router that supports the 5 static IP package we have ordered, do you know of one? How do I restrict the wireless devices that can connect to my Hub? In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going . However, connecting the DSL cable and if necessary, selecting Connect results in the Plusnet settings being retained. socket if it's safe to do so and contact our helpdesk. 26-08-2022 You might also want to take a look at this guide to broadband router settings. 15-01-2019 Sorry I thought the first 10 steps were for some kind of business internet modem, will have a go tomorrow. Port Forward - Apps (VNC, Remote Desktop), Port Forward - Internet of Things (SmartHome, MQTT), Port Forward - Media Servers (Plex, Emby, Jellyfin), Port Forward - File Sharing (Torrent, DC++), Port Forward - Game Servers (Minecraft, Rust), Find your router's IP Address in Windows 11, Find your router's IP Address in Windows 10, Find your computer's IP Address in Windows 11. Using the BT Hub Manager You can also buy a router outright from BT this is primarily an offer aimed at BT customers on legacy packages who may not qualify to get one of the new routers for free, but the Hubs do work with some other providers (were thinking specifically of the BT-owned Plusnet here and maybe some of the other smaller providers: BT routers definitely wont work with Virgin Media, Sky or TalkTalk). From this moment onwards in theory everything should be working, but in my case I had a problem which was the primary DNS was pointing to a IPV6 address which was not pi-hole and the add blocking was not working. Testing 25-08-2022 Previously I have just removed the isp supplied routers and it has worked fine. 25-08-2022 Cable.co.uk is operated and owned by Existent Ltd 2005-2023. For example, you can control your children's internet use when you're not about. Smart Setup has moved on some firmware versions from the Home to the Status page. However, that doesn't mean adapters won't arrive at some point. In the field above the 5GHz band column labelled 'Separate Bands' set this to 'ON'. Recommended - Our free program will setup a static IP address for you. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Look for the Wi-Fi settings and make sure it's enabled for both 2.4GHz and 5GHz. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. No packaging or docs so don't know anything about it aside from these posts thanks. The only connections must be limited to the power plus either an Ethernet cable or a wireless connection until instructed otherwise. WPA-Auto - if you're having problems connecting older devices. These are the two alternatives that I get with my hub. This post has therefore been produced as an update, maybe the Mods will think it suitable for pinning with the original? It can save a lot of time and effort when many wireless devices are in use to change the Smarthub SSID (Network Name) and Password in Advanced/Wireless settings to be identical to those of your Plusnet Hub. Aside from that it works really well, noticeably faster and trivial to set up following@Baldrick1instructions. Keep these instructions safe for future reference. BTW, the image you posted won't be public until a mod approves it. The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951 @Prodigy11UK Welcome to the Plusnet forum. Set up a static IP address in the device that you are forwarding a port to. on Important! Port forwarding is literally forwarding a port from the internet to your home network. The hub will be locked to telephone line use only. veneered wood or delicate, Don't use near flammable substances or in a. flammable atmosphere (e.g. In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. Click the Save button at the top of the page to apply these changes when you are completely finished. 20h33. In these cases, all that is required is to drop the DSL by either selecting Disconnect in the Advanced/Broadband settings or removing the DSL cable, changing to the Plusnet Username (followed by @plusdsl.net) and Password, then selecting Connect. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. Powered by Discourse, best viewed with JavaScript enabled, Pi-hole with BT Smart Hub 2 and Digital Voice, Pihole crashes,failing client DNS requests, but pi is still running. - edited How do I change my Smart Hub's wireless settings? our guide to using your own router for broadband, 75 Gift Card: Sainsbury's, M&S, Tesco or MasterCard. Phil Wilkinson-Jones | October 27th, 2021. After resetting the BT Smart Hub 2 router your username and password will be reverted back to factory defaults. Web admin interface of the BT Smart Hub 2 router. on If you are not sure which one to use, then go ahead and open Chrome, Firefox, or Edge. California Residents: Prop 65 WARNING. Update - 7th May 2021: BT have issued a new statement: Network Name You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85 https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176 https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html, All versions of BT Smarthub and Smarthub 2 will currently work on your Plusnet account, including the FTTP models, see. You'll need to return it back to us within 60 days of, telling us you want to cancel or we may need to charge, As the environment is important to BT, simply send, your equipment back to us so we can get rid of it in, an environmentally friendly way. We think that forwarding a port should be easy. BT Smart Scan technology Click on the Firewall button at the middle of the screen. 2 users liked/thanked this post: It only takes a few minutes. Next, connect the mains plug together (it comes in two parts). Page 2 You can add and manage these easiest way to get help . Thanks I think you've just saved me 100! Anyone else seen this problem or better still found a way round it? https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. 7:09 PM I can confirm it works OK but it takes a few goes to get the timing right. The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. Turn off the BT WiFi. Note that the admin password will not change and it will revert to the original settings after a Factory Reset. The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. Log in to your BT Smart Hub 2 router. I have a BTB Smart Hub 1 which is fairly similar. 12:44 PM. Having the same name for both bands has never been an issue and it's a bit of an unnecessary pain having to choose between them. It also comes with a price promise that your bill wont go up when your contract ends and double data allowances for anyone who also has a BT Mobile SIM. Thanks Baldrick1 for your advice and the steps to go through. >. 03-08-2019 It is suspected that this is the BT way of recovering the Smarthub from a non-recoverable firmware crash. 03:09 PM. All you have to do is go into the advanced wireless settings, select the 5GHz tab and change Separate Bands to OFF. Just follow along as we lead you through the process of opening a port in your router. IP address Make sure the R8000's WAN/Intenet port is the only thing connected to the BT hub (apart from YouView/IPTV if you have it). Our guide How to Reset a Router can help you with that. So I set the router back to Mode 1 and the Sonos stayed connected and works fine. Thank You). 9:26 PM It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. The default setting is to merge the two together so you see only one network name. Blue means it is ready to go. 12-04-2021 My reading of your linked post is that it is from someone who wanted to use different SSIDs for the two bands without having -5 automatically added to the end of the 5GHz band. I use a BT Smart hub as an additional AP, but it won't work as the router with VM hub in modem mode - I use a third party router insteadBT has FTTP and FTTC hubs, they exist on the Smart Hub 1 and Smart Hub 2 models. So everything started working perfectly. Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! Under IPv4 configuration, change the Subnet mask to 255.255.0.0. I could insert the PlusNet name in front of the -5 which gives me split bands but I can't remove the -5. BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. If you are unable to log in even after trying the above list of passwords you may need to consider a reset for your router. The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property. You should be on the home page of your BT Smart Hub 2 router once you have successfully logged in. 05:37 PM. Don't try to open your devices or power adapters. Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? The image below shows an example of this. When enabled, the Hub will lease IP addresses automatically when your devices connect. Thanks@Baldrick1! If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). - edited Hi, we have the business smart hub 2, we need to the network to be 192.168..x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168..x, the hub is telling me we can not use that range, this cannot be true? In the Protocol dropdown box, select the protocol type of the ports you are forwarding. After a factory reset both bands have the same name but as I described, any attempt to edit causes the router to try to enforce a -5 suffix. (If I have helped you in any way please click the thumbs up. 20h48. You can turn it on or off. None - anyone can connect to your wireless network without entering a password. With BT access controls you can manage how your device accesses the internet during certain times of the day. The first shows them as independant bands, the second shows the two bands as both switched on and synchronised. Connect everything else to the R8000. 03:02 PM If you change this, you can check the strength of your new password - aim to get the strength bar fully green. Gandalf, Alan27. In most cases, you can expect your new BT router to arrive in the post within a couple of weeks of signing up to a new BT package or of upgrading to Halo if youre an existing BT customer. The lights on your Hub will come on green means its getting ready, this may take a few minutes. on Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites 2 users liked/thanked this post: Depending on the model of your router you may see one of these interfaces: a) Once you are in IP configuration screen, select Enable: "No" under "DHCP Server". Page 1 The equipment provided to you will remain the property using or installing where restrictions may apply such The BT Smart Hub 2 contains code that is covered by of BT at all times (excluding outright sale equipment). A newbie here. The biggest difference between these packages is what speeds you can expect. Which is best depends on several factors but the general rule is that 2.4 GHz works at a greater distance than 5GHz whilst at short ranges the 5GHz channel is faster. Used BT Home Hub 2. on Wireless mode The default mode here is Mode 1. as in hospitals. Unsurprisingly, we've called this gizmoSmart Scan. 20h41. Im going to get a hub 6 for the same issues with the rubbish plusnet router. BT started charging for non returned Smarthubs in December 2019 NOT 2018. Security type Set the security level for your Hub's wireless connection -. From theHub Manager, click onAdvanced Settings, thenWireless. How to keep your family safe online with BT Parental Controls and the different blocking categories, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. Your BT Business Smart Hub 2 guide Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. If the username or password did not work check out our Default BT Router Passwords page. on The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. Youll find it in Hub Manager or the My BT app if youre on Smart Hub 2. Connect the cable to the hub's power port, plug it into the wall and switch it on. Don't let poor connections slow you down. If you are forwarding a range of ports, enter the lowest number of that range into the External Ports Start box. Should have done a bit more researching first. The setting procedure for the Smarthub and Smarthub 2 are the same. Works OK like that so no problem, just different. Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. How do I create a Port Forwarding rule on my Smart Hub? Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. 2 users liked/thanked this post: Once you've entered that address you should see a screen like this (yours won't have the blurry bits): However, to fiddle with Settings or Advanced Settings you'll need to jump through another hoop. Registered, office: 81 Newgate Street, London EC1A 7AJ. On my BT router, how can I activate DHCP? Turn off DHCP, split the wireless bands, turn off smart setup, give it an IP address outside of the DHCP range of the SH2 (say 192.168.1.20) and connect it to the SH2 with an Ethernet cable LAN port to LAN port. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Find the Advanced Settings button located near the bottom right of the screen and click it. BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Kelton Head Media 323 subscribers Subscribe 54 Share 9.4K views 11 months ago #plugin #voice #smarthub #digital #voice. Then prompt your device to connect to the Hub. a warehouse or garage). 12:42 PM Press theRescanbutton to make it scan again. Yes, you'll need a Smart Hub 2 if you want to take advantage of BT's Complete Wi-Fi offer. 07:25 AM, I see what you mean. Our software does everything that you need to forward a port. Not anymore. A Firewall blocks incoming connections by nature. Since then, there have been changes in the firmware and feedback from those who have adopted these hubs has led to further understanding. Choose BT Access Control from the options. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Note: If you have changed these numbers in the past, you will need to enter in the those values. It adapts your TV to optimally display UHD content the way it was meant to be . BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. Follow these steps to learn how to find strong scottish boy names with meaning To reset, first find the reset pinhole at the back of the modem between the Power and Ethernet ports. on If you've turnedSeparate Bandson, you'll be able to select the channel for each band.