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Good luck. My daughter has my car, drove down south to visit a friend on 3rd July, and on 5th July crossed the Dart, only for me to get a PCN issued 23/10 almost 4 months later. Do DART have to contact me within a specific time period of the offence? I dont hate much in life, but the Dartford toll system is something I really hate. Read on to find out what you need to know about a Dart penalty charge notice and whether you could get out of paying it. Anyone had the same situation and recommend next course of action? Curious Myths of the Middle Ages by Sabine Baring-Gould - Complete text BY CHEQUE OR POSTAL ORDER: write the PCN number on the back of a cheque or postal order payable to 'Dart Charge' and send to Dart Charge, PO Box 842, Leeds, LS1 9QF. (the registered keeper) by mail. Penalty Charge Notice for Paying Dart Charge too late - is the fee fair The red C is not enough put up some signs, feels like a honeytrap to catch people. This whole set up is a total farce and I feel sorry for any visiting tourists who get caught out by this. As I have said, there is a very strong presumption that ,,,,,,,, intended the payment to be for his recent crossing, because he surely cannot have intended to receive a penalty by making the payment against a future crossing instead. Why wont they let honest people pay and make it right? I have seen photographs of the sign which seems quite confusing. In answer to the few brain dead zombies as to why we dont pay our crossing fees in advance, I have encountered all of these problems :- i think its not fair for something we have already paid for . I paid 5.00 online immediately using my phone. 8. I paid the 5 anyway and when the PCN arrives will try to appeal it citing that I paid, albeit just after the deadline. Hi It is still active and should include the second one according to the slightly unclear wording on the official rules.Pay both now and you should be fine. So I paid the 5 return charge around 4:30am, so four and a half hours late, and hoped for the best. You can only pay in advance and must send your cheques to: Dart Charge Customer ServicesPO Box 842Leeds LS1 9QF, Help improve the Crossing experience: image credit. Have I any chance of appealing against this unreasonable charge? Yes, I fully agree with you Alan. Hi Chloe So, if youre booking a holiday and will need to use the Dartford Crossing as you head to our Gatwick park and ride car park, for example, set the reminder to go off as you arrive at our facility. which is also a disproportionate amount of money. I used the crossing twice for the first time in 2 years yesterday evening, with my pound coins ready. If you are unable to pay the PCN, you can contact the Dart Charge customer service team to discuss payment options. Work for DART do you, George? Although one does see reminders after the toll point as well as a notification before that it is by midnight the next day. First time ive ever been down that neck of the woods. The long and short of this is, however, that the system signage is not fit for purpose. After speaking to a friend they said that I would probably get a PCN in the post as I should have paid it before midnight on the Sunday and that I have probably lost the 5 I paid too. The power to issue a penalty charge notice is a discretionary one the regulations state that the authority may issue a penalty charge notice (my emphasis). When I tried to ring on 030003001200 to pay, no one answers. Now we pay a 367million contract with Sanef to design and deliver the new free flow system which does not work, and yes on Sunday there was a traffic jam due to road works on the Dartford crossing Something is very wrong here. Night's Black Agents - Solo Ops [2019].pdf - VSIP.INFO If there was a way of auto generating a reminder that would be a great help. If youre unsure what to do, I suggest you get some legal advice from a solicitor.Thanks for reading this post on Dart Charge penalty charge notices. We will continue to press for a change to the information and signage informing motorists how to pay. feedback For it to be successful, you need appropriate grounds for appealing. Appeal and you will probably just have to pay the original fee. Hi, Evidence is key on all appeals. Advised them i had already done this and sent proff of payment made on the 8th of Feb. They dont tell you in the letter you can pay 2.50 you need to know this. Set up a new pre-pay account here Change an existing Dart Tag account. 1. My son used the Dartford Tunnel a few weeks ago. I had my money ready to pay as Ive done before but no barriers. Last year it was toll booths only going through the tunnel and no payment going over the bridge. We should have waited until they fined us so we had an IA number then paid using this number. Hi Well I doubt youll get the 14-day grace period again, but paying asap might be enough to confuse what sounds like a creaking and groaning penalty system! Dart Charge crossing help | AVForums This'll halve if you pay it within 14 days, but increases to 105 if you don't pay. Your system is so flawed that it requires first time users to experience a completely unreasonable amount of time, effort and stress to let us remind ourselves pay a bridge toll. I have just returned from travelling in the UK in my car. This allows them to pay the original charge rather than the full fine. This is the first time I forgot to pay. As a non-UK resident my last journey over the Dartford Crossing was about 15 years ago when a toll system was in operation. This is why we try to play our small part in making it more widely known. Licence Median Terms. Dont use any unofficial websites when making a Dartford crossing payment. ..DC- You have to wait for the penalty notice to see if you are offered the 2.50. Could it be that rather than just send the warning letter asking for 2.50 they also send the penalty notice hoping Ill pay the by mistake? BTW as for cutting crossing times, why did it take me 25 minutes on a Sunday afternoon? Yes, you can appeal a PCN by following the instructions on the PCN or on the Dart Charge website. At no time has the fact that you can no longer pay the toll at the bridge ever been advertised in the North of England, being a Southerner that now lives in tat North its just another example of the southern isolationist attitude of institutions, I just want to cross the bridge not give my live story to some busy body, I dont use cards on line and you try to find a pay point that can complete the transaction, you could just have a text premium number that you could text your registration to, how about that! I was thus unable to search online. Pay both ways: It might sound obvious, but dont forget that payment is due for each crossing you make both on your outward and return journey. - Charge Certificate - increases the penalty by 50%. 00000727412022FYfalse000002342600003152560000013372http://fasb.org/us-gaap/2022#AccountingStandardsUpdate201613Memberhttp://fasb.org/us-gaap/2022# . Its the best option in your situation. I telephoned them straight away to say that there was a mistake as I had paid the 2.50 back in January. Not to mention, the traffic that still exists at the toll northbound, they make you wait and then they make you pay for it. If the penalty was your first offence you should still be offered the opportunity to pay the original 2.50 (if in a car) charge. Remember like Transport for London and its Congestion Charge, you will not be reminded to pay your toll by the operating authority, which makes this a great service.Join up here:www.dartsave.co.uk. There were a number of road work signs and some divertions but no blue signs. This morning I received a fine and Im devastated. I think this is v unfair and I will put in a complaint. I crossed over on at 3pm on Sat 25 July and returned the same evening, not sure if this was after 10pm or not. If the system is investigated, they will see we have only ever crossed once, and made one payment. He called me to ask me to pay, I put his registration in and it was confirmed the make, model and colour of his vehicle. Yes the chances are you will be as long as it was the first time youve forgotten to pay while driving that particular vehicle. The window for payment contained in the Regulations is very short, and motorists can often have perfectly understandable reasons for paying late often, as in this case, by using the crossing in order to embark on a longer journey, during which payment may be understandably difficult. Hopefully that is the end of that. We the coin. Here are the main Dartford Crossing payment methods. Under my ownership, the . Its very good of you Pete to put up this blog site, so that people can at least share their experience. I would also hope that you will not get charged both because of your day and the time being just two minutes late which could easily be down to the payment system being slow. We were not offered the 14 day grace period neither was any allowance made for the poor signage and her language difficulties. Pay by post: If you really dont like using new technology, then Luddites will feel at home with this err handy pay-by-post option. I can not understand how or why I should be liable for this mistake when I paid the amount requested online. Ive seen something about a 14 day exemption for the first time being late to pay the charge, is that true? Should I be able to pay and avoid a fine. I see it is run by Sanef, same as the French Toll roads, might it not be an idea to allow folk who have one to use the the Sanef sensor. I have today 14/11/2015 received a charge certificate for 105. steve. Both journeys have been paid but has just left a small debut of -0.37 I have topped up the account. We have paid (so as not to incur further fines) but are disputing it. Yet another part of UK democracy where they will take your money as quickly as they can and with penalty clauses but, give it back? Hi, I received today a penalty as I didnt pay the charge when driving in the Dartford tunnel and 2 weeks later using the Dartford bridge. I drove back from Ipswich on 10 June there was a major accident and I queued for 2.5 hours once the traffic got going I just continued on my journey. My bank statement shows that I did pay. Plus, youll have a Dart penalty charge that could be as much as 125. When we get before an audience, we throw most of our natural methods of expression to the wind, and strive after artificial effects. (!?) Its a f** up system riding on the notion that many people will forget or not know about the charge and they make a tonne of money off of them. In any case, notwithstanding the fact that the PCN has not been delivered, and the concerns I have about that, I am extremely unhappy that the situation has arisen at all. Not received any fine notices since crossing 28th march and 13th April but potentially liable to 140 fine despite being ready to pay. At least a week notice is a fair deal. MoneyNerd a trading name of MoneyNerd Limited, registered in England (12915403). This is a complete con and I wont be paying a penny.What a stupid way to collect a toll and waste of time. I was rather surprised traveling in a hired car from a funeral in Ipswich to Gatwick that there was no toll on the tunnel. Penalty charge is payable for each use of the crossing, so a return trip could cost up to 210.00. Payment should be made by midnight on the day after your crossing. Complete the document Answer a few questions and your document is created automatically. Hi Jo According to the rules, you should be fine as the 14-day grace period should cover you providing it was in your own car as hire cars seem to be throwing up a few issues witht the 14-day rule. I just got a letter this morning for my journey dated 05/09/2015, but only for one way. Cheers EOS5D OK I received my CCA information back from M&S yesterday. Im a UK citizen and Im looking to leave the country driven out by my own governments practices. It seems the recognition SW cannot easily distinguish 1 and I on some number plates. Do I get 14 days notice to pay the forgotten toll payment or is there a LATE PAYMENT FINE already charged against me. i.e. Not sure explaining will help much, though, if you look at others whove tried to point out the blindingly obvious. Nothing on the letter to dispute this so i called them up. It would also enable you to obtain payments from foreign drivers who I imagine simply do not pay anything at present. However, dont leave this until the last moment, because we phoned the number only to be informed it was too busy to take our payment.Pay by phone (if its not too busy): 0300 300 0120, Payzone retail outlet:This is where you can pop into a local store and pay for the charge by cash or other means.