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For your reference, details of the offer I reviewed appear below. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. Goodbye big bird your history. Share your photos and videos with others to prove the truth of your words. ) GIANT EAGLE - 14 Photos & 22 Reviews - Yelp I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. Please update the website to indicate when a service is not available during regular business hours. I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. Digital coupons only STINK! This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. This will surely increase the credibility of your complaint. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. Pay for this replacement part that your car wash broke. I wanted 2.5lbs The rudeness of store associate and unwillingness to help. Normally bakery products are excellent. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office International Association of Better Business Bureaus. Desired outcome: Giant Eagle Reviews | Glassdoor Regards, So this made me wonder why a team member even recommended I do this to begin with. They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. Is this your company? This will surely increase the credibility of your complaint. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. Desired outcome: I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. Complaint about Giant Food Stores? File now, we help resolve it! I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. Giant Eagle Reviews | Read Customer Service Reviews of gianteagle.com I noticed I had an item that had to be removed from my bill. As a matter of policy, BBB does not endorse any product, service or business. I explained to them my same situation, and they continued to harass me and discriminate. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Feedback has its perks! | Giant Eagle If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. The language that was heard today with the front of the store staff was horrible. Working At Giant Eagle: Employee Reviews and Culture - Zippia I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. 5.0. Giant Eagle has extremely terrible customer service. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. Hello, Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. This is unacceptable. Excellent Customer service. Even the cheapest of car wash. Learn how the rating is calculated 1 complaint. something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. Category Food & Beverages. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! Disability and food assistance, so every penny counts. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. Giant Eagle on the App Store 814-734-5036 Giant Eagle Pharmacy. I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? Read full review of Giant Eagle and 1 comment. Made formal complaint with Customer Care. I mean every one. We have researched this matter and added thecoupon to the consumers advantage card. This is a very serious issue. Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Giant Eagle, Inc. Diesel Mechanic Review. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Giant Eagle 2840 Washington Rd, Canonsburg, 38 Complaints and Reviews Pay is not enough and they use you as a tool rather than a hard working human being. Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. Better Business Bureau: Thank you. Tip for consumers:Provide customer satisfaction and a smile. Giant Eagle's Customer Service is despicable! Time: 1:28 You're always welcome here For the price I paid, I am very disappointed in the quality. Phone number +1 724-258-5011. I'm frustrated. Maybe Pittsburgh City Council can wake you up. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! i had over one dollar on the advantage card for fuel perks for gas. It's more of an inconvenience than a convenience. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. I would like to be refunded for the costs of the product I never got. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. (419) 843-7296 182.32 mile. Online order website shuts you down from making any changes long before the order is being shopped. GIANT EAGLE - 38 Reviews - 318-320 Cedar Ave, Pittsburgh, PA - Yelp If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. DONATE NOW! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Giant Eagle Grocery - Central Percentum Giant Eagle. HIGHEST PRICES ANY WHERE! Giant Eagle, (store #4029). On pick up on Dec17 prices increased. Giant Eagle Grocery Store Hours and Location info near Indianapolis. Wasn't willing to help and nor was her co-worker Sandy. 4. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. Jan 26 2021 Getgo employee do not have lunch break in 2 years. When I got to the store, the young man took my card in and re-ran it for payment. Can you imagine what I think you can do with this lousy idea?! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. DOWNLOAD OPTIONS download 1 file . With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. Look at your competition! Desired outcome: View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I STOPPED SHOPPING HERE During the pandemic because prices are so high! My parents come here to get produce, and they got me into the habit, too. This is over a $300 charge. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. Then she said I was trying to steal it! A fax was sent according to the technician, the prescription was again not filled - they said there was no response. Everyone I talk to keeps telling me they will get back with me the next day. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. 108 total complaints in the last 3 years. Giant Eagle refused and told me to contact Columbia. It has been a reoccurring issue monthly. They were VERY rude to say the least, there was no need for it. Why am I going to have to go to to your store to get my weekly special circular? another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Giant Eagle reviews & complaints. I realize that's how it works. She said I needed a mask. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. ComplaintsBoard.com is a leading complaint resolution website on the Internet. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. I have 3 children ,2 of which are very sick . It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. If you have been a victim of such, contact a lawyer. I fought over the phone and through email for 2 weeks, when I asked for a refund. So I went to the self-checkout, and there I was harassed by two other employees. I did in multiple. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. The organic section isn't huge at this store. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. plus-circle Add Review. I have a family to feed and I am very upset. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. I would highly recommend shopping here. Check out charged $16.99. She said too bad, you need to wear a mask or we can't check you out. We use dedicated people and clever technology to safeguard our platform. I also work for a pharmacy in the area for 5 years. On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. 2023 Trustpilot, Inc. All rights reserved. He blewup at me " i was just trying to help" i said in a very rude way! I mostly shop at giant eagle for gift cards to earn fuel back. cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. i have to go back to the website to send a reply. The Giant Eagle Pharmacy - specifically in New Castle, PA on Butler does not consider the patients health or wellbeing. He said he was sorry and didn't even know they were closed down?? Order submitted Dec 15. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. In hopes to fix this issue for me and other customers for future. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. Other customers heard this and couldn't believe it either. Here clients can delve deep into delicious meals, and taste. We would like to show you a description here but the site won't allow us. I love Giant Eagle Curbside Pickup. I've never been treated so poorly by the Mgr. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. We would like to apologize for the consumers experience at the Stelzer location. The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. I placed an online order on December 23, 2022. They were absolutely the worst. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. Working at Giant Eagle, Inc.: 4,213 Latest Reviews | Indeed.com Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We spoke to the consumer today and they provided an updated mailing address for the request. Even the store manager was unaware that flu shot hours were limited!