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USB 3.0 to Dual HDMI Multi-Monitor Adapter - j5create Phone Support Hours: 9:00 AM to 5:00 PM Eastern Standard Time Monday through Friday, excluding holidays North America: 1-888-988-0488 Use of these names, logos, and brands does not imply endorsement. Available DisplayPort Alternate Mode over USB Type-C connector. X. Connect video, data, and power to a computer or tablet with a single USB Type-C port. The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. It works fine for hooking up two monitors via HDMI. With its slim and heat-dissipating design along with the double-sided cable storage compartment, this USB-C dock ensures an easy connection regardless of your USB-C ports location and can easily fit into any workspace environment. External monitor via USB-C through j5create to HDMI not working. I do however notice lag if I try and use the Bluetooth ports to run a wireless keyboard and mouse combo. * Multitask with larger landscape/desktop space. j5create - USB-C to 4K HDMI Adapter - Space Gray / White Model: JCA153G | SKU: 6201446 4.6(1,053 Reviews) 125 Answered Questions Highly rated by customers for: Ease of use, Use with tv, Price $29.99 Add to Cart Show only Answered Questions ( 125) Sort by: Showing 1-20 of 125 questions Ask a Question First Time Here? The real solution was toreturn the j5create adapter and purchase an Insignia brand USB-C to HDMI adapter. Supports HDMI display with max resolution of 3840 x 2160 at 30 Hz. One of the HDMI ports can output resolutions up to 4K, while the other can output resolutions up to 2K. Nothing I've tried has made any difference. 2023 Best Buy. Multi-screen display: This video adapter could connect multiple monitors with additional adapters(up to 6 additional screens, one display adapter for two monitors at the same time). Note: This product does not require drivers to be downloaded. But overall it does what I bought it for and is cheaper than buying an actual docking station. I do not see anything how to connect the j5 to my vehicle. My new j5create docking station does not seem to - Q&A - Best Buy TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL J5CREATE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE WARE, ANY PROVISION OF OR FAILURE TO PROVIDE SUPPORT, OR OTHERWISE UNDER OR IN CONNECTION WITH THIS AGREEMENT, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF J5CREATE, AND EVEN IF J5CREATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You shall not modify, reproduce, retransmit, disseminate, sell, publish, broadcast, circulate, rent, lease, sublicense, assign, or otherwise transfer any portion of the Ware except as expressly authorized in this Agreement. The monitor is an HP Pavilion 27xw. Hot-swap: Connect and disconnect without powering down. You waive and covenant not to assert all defenses of lack of personal jurisdiction and forumnon conveniens. The monitor works through HDMI with my other 2 laptops. Dual displays via HDMI outputs. Unless specifically agreed in writing by j5create, j5create is not responsible for, and hereby disclaims all warranties relating to, the storage of any data for use with the Ware. I purchased a j5create USB Type-C Multi-Adapter (JCA374) which supports 4k HDMI (DisplayPort Alt Mode Compatible according to the box). Get answers to your product questions by contacting our Customer Service team. The Terms of Use provides the general terms and conditions for use of j5create services and software. Mac is a trademark of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. This is a 1920x1080 monitor and I've switched my laptop to 1920x1080. View cart for details. Discussion about your symptoms should not be appended here. I really don't want to return this laptop. You may not authorize or assist any third party to do any of the things prohibited in this section. WAVLINK USB3.0 to HDMI/ VGA/ DVI Dual 2K Display Adapter . The HDMI port is the middle port. Please open a new question, and include the model-number of your HP computer. Product category: Computer Monitor Adapters j5create, Troubleshooting (does not switch on, does not respond, error message, what do I do if), Authorized service for j5create Computer Monitor Adapters. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems, Simply ask a new question if you would like to start the discussion again, https://m.costco.com/.product.100381392.html. . Your laptop display, plus the 2 external monitors, gives you a total of 3 monitors. No matter what your j5create product is, like j5create Webcam, USB to HDMI, and docking station, USB 2.0 VGA display adapter, and j5create USB to TDMI display adapter, it is needed that you try to keep the j5create drivers up-to-date to avoid j5create problems. Note: We only recommend downloading the firmware if you have a Steam Deck device. 2 Ways to Update Creative Drivers for Windows 10, Solved: Creative Sound Blaster Not Detected on Windows 10, Download PreSonus AudioBox USB Driver on Windows 10, 8, 7, and Mac. 02-07-2018 Your mobile device might require more power than your charger allows when using the adapter and Great docking station for dual monitors! Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you. Save my name, email, and website in this browser for the next time I comment. Step 4. 2. The Ware is protected by copyright laws, international copyright treaties, and other intellectual property laws and treaties. The HDMI cable works at 4k between my 4kUHD blu-ray player and my 4kUHD TV in the living room. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Save on Laptop Docking Stations, Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- You may also like. Home | Drivers & Downloads - j5create Downloads Important Driver/Firmware Information: For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1, please read this documentation before downloading any driver. Fix USB to HDMI Adapter not Working in Windows 11 - YouTube From page 23 of the User Guidefor your HP computer: Connecting video devices using an HDMI cable. - edited To the extent there are any conflicts or inconsistencies between this Agreement and any other agreement, policy or documentation, the following order of precedence will apply for resolving such conflicts or inconsistences: first (i) a Superseding Agreement; then (ii) this Agreement; and then (iii) any other agreements, policies, or documentation. You acknowledge that the Ware automatically collects information, data and statistics relating to your use of the Ware, and compiles such information, data and statistics. No need for any software installation or configuration. In the search result, locate the j5create driver and Update it. IF YOU DO NOT ACCEPT ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, J5CREATE IS UNWILLING TO LICENSE THE WARE TO YOU, NO LICENSE IS GRANTED AND YOU ARE NOT AUTHORIZED TO INSTALL OR USE THE WARE. Questions and Answers: j5create USB-C Triple Display Docking Station it can't detect thatanything is pluggedin when I plug it, it's like I did nothing at all doesn'teven make the notification sound that something is just plugged in. Up to 100W power pass-through to charge your laptop and . Get Restoro here to fix your issue in no time: https://go.windowsreport.com/Restoro?adgroup=3qmyRkrNtd4\u0026banner=YTSnap! j5create disclaims any and all liability relating to Your failure to install or flashover any updates to the Ware. Verified purchase . j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter Adapter for Windows 10/8.1/8/7, XP. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Ten Computer All Rights Reserved. The Ware is licensed to you, not sold, and, subject to the terms and conditions herein, j5create reserves the right to revoke such license at any time and disable your ability to use the Ware. Power and charge your laptop, while powering all devices connected to your laptop and the docking station with a single power adapter (not included). - edited For example, my Asus G752 laptop is not compatible. 4.4 out of 5 stars 310. J5create Company has actually already tried to get rid of the barrier in between various media & Operating Systems so they can work collectively using 'Docking Station'. j5create USB to HDMI Multi-Monitor Adapter JUA254 Verified purchase: Yes | Condition: Pre-owned. Upon termination of this Agreement, You must promptly cease all use of the Ware and discontinue exercising all license rights granted by this Agreement. In the search box, type in your J5create product model and then hit Enter to move on. Answered 2 months ago by J5create Team Helpful ( 0) Unhelpful ( 0) Answer this question Notwithstanding the foregoing, j5create does not have any obligation to provide any bug fixes, modifications, updates, or technical or end user support for the Ware. DisplayPort is a trademark of Video Electronics Standards Association, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Next image. Now you are ready to use your j5create USB Display Adapter! . It has been a while since anyone has replied. 3. But you can get it to work. Display Settings Right-click on the icon on the lower right-hand side of the toolbar to open display settings. We have a full-time team of dedicated technical support specialists waiting to assist you and your specific needs. Once the j5 create driver is downloaded, possibly, USB not installing issue, access denied will be removed. How to connect the JVAW56 ScreenCast HDMI Wireless Display from Windows Devices to a HDTV? * Ideal for viewing multiple windows at the same time. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best Selling in Laptop Docking Stations. I use a j5create JCA141 USB-C to Displayport for one of my displayport only monitors and a j5create JCC157 USB-C to HDMI 2.1 8K cable for my LG C2 42. JUA365 USB 3.0 TO DUAL HDMI MULTI-MONITOR ADAPTER, with the same problem, I CAN'T MAKE MY LAPTOP DETECT THE ADAPTER, it can't detect thatanything is pluggedin when I plug it, it's like I did nothing at all doesn'teven make the notification sound that something is just plugged in PLEASE HELP.