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Office Hours: Bldg 409 - 7:30 a.m. to 3:40 p.m. weekdays Gate 1 - 6 a.m. to 2:10 p.m. I recommend you never come to this office because I never will again. Appointment timelines A scheduled appointment can take between 15-30 minutes per session. Identification - Previous AFID card which is surrendered when a new one is issued. JBSA-Randolph: 210-652-3036, EMAIL: Please ensure you bring the child(ren)'s original Birth Certificate and Social Security Card (cannot be laminated). The dependent brings in all the supporting documentation and the electronic signed DD Form 1172-2 from RSS to complete enrollment and/or be issued the ID card. All documents must be original or certified true by the custodian of the original document. A properly verified and signed DD Form 1172-2 is required for all dependent enrollments/changes and dependent ID card issuance. & Social Security Card. Once handled exclusively over the phone, the one-person office sought a more modern solution to serve their customers better, which led to the use of the RAPIDS scheduler. POC: (760) 830-1800/7450. Social Media . The digitally-signed DD Form 1172-2 now serves as an electronic verification from the Sponsor. Click here to schedule an appointment now. Contact TRICARE for more info. Building: 1 Room 124. . We reserve the right to refuse service if a situation is considered inappropriate. Also need a copy of DD 214. DEERS Site Security Manager: (760) 830-5365 Email DEERS at smbplmsg-1deers@usmc.mil. If a social security card has not been issued for the spouse/children, we will still enter the dependent into DEERS/RAPIDS for medical purposes, however, the period of eligibility is limited and will terminate unless a social security card is provided and DEERS/RAPIDS is updated. Once attended, your virtual out-processing checklist will be loaded. All DOD Contractors must have their personnel status added to DEERS through their respective Trusted Agent (TA) of their sponsoring organization, via the Contractor Verification System (CVS), before a CAC card can be issued. This informationis completedby the UnitSecurity Manager, not the DEERS/ID Card Center. POC: (760) 830-7551 In order to verify your eligibility for issuance of a Command Access Card (CAC) or another type of ID, you must present two (2) valid forms of identification. Sponsors must also certify on the 1172-2 form they provide over 50% sup. Keep in mind other ID Card Centers could have the same or different policies and procedures depending on time of day, Branch of Service, or specifically the type of card that you are enquiring about. 0900-1400, Tue. Please be advised that while we try to cover every possible scenario below, there may be situations that are unique, or the information provided is not clear to you. If an expected graduation date is not provided, then the date listed on the letter will be used. Photocopies of documentation are not authorized as proof of identification or eligibility. All CAC Pin Resets on Camp Lejeune are conducted at JRRRC. There may also be instances of office closures with little to no notice due to system outages. *Once you have a signed DD Form 1172 please move to Step 2 of our process*, PHOTO SHOULD NOT BE OLDER THAN SIX MONTHS. All military personnel/Civil Servants/Contractors whose CAC card has been stolen must bring a theft report from a Police Station. Help. ID Card Office Locator & Appointments Other Seattle Area DEERS / RAPIDS Locations, For more locations please use the RAPIDS Locator: https://www.dmdc.osd.mil/rsl/appj/site?execution=e2s1, An official website of the United States government, Assistant Commandant for Human Resources (CG-1), Civilian Human Resources, Diversity and Leadership Directorate (CG-12), Assistant Commandant for Engineering & Logistics (CG-4), Shore Infrastructure Logistic Center (SILC), Environmental Planning and Historic Preservation, The Office of Information Management (CG-61), Assistant Commandant for Acquisitions (CG-9), Surface Acquisitions Logistics Center (SALC), Research, Development, Test and Evaluation, https://www.dmdc.osd.mil/rsl/appj/site?execution=e2s1, Hosted by Defense Media Activity - WEB.mil. Sponsors needing to add new family members or remove current family members are required to bring the following documents: If your CAC has been locked as a result of too many invalid attempts, or you have forgotten your PIN, there are workstations you may use to reset your own PIN without having to go to a RAPIDS workstation. SITE ID: 102095. All expiring identification must be within 30 days of expiring. DEERS/RAPIDS maintains personnel and benefits information for active retired and reserve uniformed service personnel, DOD civil service personnel, DOD contractors requiring logical access and eligible family members of active, retired and reserve uniformed service personnel aboard MCAS Miramar while providing services and material support to the 3rd Marine Aircraft Wing and other tenant organizations. Our mission is to provide enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), issue Common Access Cards (CAC) and/or official Identification Cards to all active, reserve. Walk-ins are welcome during normal operating hours however, we still prefer our customers utilize appointments as walk-in services are not always guaranteed depending on customer volume. An official website of the United States government, All Hands Magazine is produced by the Defense Media Activity for U.S. Navy Office of Information, Federal Employment Documents and Articles, Cybersecurity Awareness Information Program, International Military Newcomer Information, RT&E Hangar Replacement Final EA and FONSI, Marine Corps Aviation Detachment Patuxent River, Navy Munitions Command CONUS East Division Detachment Patuxent, Hosted by Defense Media Activity - WEB.mil. If the expiration date of a State driver's license is blank or displays ''military,'' the VO is required to enter the following as the expiration date of the driver's license: DMDC will no longer allow DEERS/RAPIDS Sites to utilize an EXPIRED State Drivers License as an identity document. Please arrive on time for your scheduled appointment. Please understand you can be refused services if you arenot wearing appropriate military or civilianattire in accordance with the commanding general's order. 0900-1500, Fri. 0730-1500, US Marine (Camp Pendleton) 20250 Front Desks, Oceanside, CA 92055, Phone: (760) 725-2013 Hours: Mon 0730-1530, Tue. ID Card Scanning The following functions are available: 1. Step 1: Sponsorship & Eligibility. Due to a recent system update, Pre-Medicare Retiree ID cards with a previous INDEF end date will now be issued with an expiration date. POC: (760) 830-7551/7450. Eligibility - AFID cards are issued to Active Duty, Reserves, Retirees, Dependents (10 years of age or older unless dependent is not residing with sponsor), and 100% Disabled Veterans (DVA) from all military services; DVA sponsors MUST have their letter of entitlement issued by the Department of Veterans Affairs. The MAGTFTC/MCAGCC Command Pay and Personnel Administrator provides pay and personnel administrative support to Navy Personnel attached to MAGTFTC/MCGACC. Sponsor is present with their dependent(s) for ID issuance. Questions/concerns should be emailed to99FSS.FSPD.Assignments@us.af.mil, Retirements and Separations: We ask for the safety of those around you that if you are displaying any symptoms of being ill or have had contact with anyone whos tested positive for COVID-19, that you wear a protective mask or coordinate a visit for a later date. This means that a Dependent (Family Member) can come into the RAPIDS ID Card office, carrying with them a printed, digitally signed DD Form 1172-2 from their sponsor, and/or notify us that the form is available via their DEERS record. If you cannot fill out the DD Form 1172-2 at the ID Card Center, it isrecommended the sponsorprovides aPower of Attorney in order for their family member to received services at the ID Card Centerwithout the sponsor being present. All Adult individuals requesting ANY type of Military Identification Card will NEED two forms of Identification. 1457. Once in the system, the form can be verified. As a reminder, DEERS/IDCC does not handle questions with regard to TRICARE. A New Enrollments make appointment. If the information above does not apply to your situation, please call the ID Card Office BEFORE arriving to ensure the DoD requirements will be met for your requested DEERS transaction to take place. Please keep your confirmation number for reference. Appointments may not be honored more than 5 minutes past the scheduled appointment time. Applicant needs to bring letter (Commissary Letter)from the VA that states rated 100% Service-Connected or 100% Unemployable Service-Connected and Honorable Discharge. Or, set up an appointment online. Be advised: Doors may close 15 min prior to advertised time depending on customer volume. Once all out processing documents have been reviewed, the final out appointment will be scheduled. A Scheduled appointment timeframe takes about 30 minutes per session. Your patience is greatly appreciated. As a reminder, DEERS/IDCC personnel do not handle questions with regards to TRICARE. Call the DMDC/DEERS Support Office (DSO): (800) 538-9552. Activation/Deactivation: Orders (cannot be added to DEERS/Rapids until the Effective Date of Orders)/DD Form 214 (Member 4) Effective Sept. 1, 2022, the Camp Lejeune DEERS/ID Card Center will be open onFridays from 7:30 a.m. to 3:15 p.m. for appointments. 0730-1600 Monday-Friday . Closed Weekends, Federal Holidays & USAFA Resiliency Days. Bldg 409 - 7:30 a.m. to3:40 p.m.weekdays Sponsors can now renew their eligible dependent's ID Card online and have it mailed directly to them without having to visit an ID Card office. The ID Card Office on March AFB can assist in processing CAC cards and dependent ID cards through the DEERS RAPIDS system. New ID cards can be reissued once the social security card is updated with the new last name. JBSA-Randolph:550 D Street East. 1. Talk to Tech Support to report an outage or connectivity issue. If you are not satisfied with your service or need assistance with complex issues, please ask for the supervisor. DEERS is also responsible for producing DOD ID cards (RAPIDS and common access cards). MCC: JBJ Staff Non-Commissioned Officer Academy (Sgts Course) Appointments take priority and walk-ins may be subject to varying wait times. Quantico, VA 22134, Passport Agent Walk-in. The General POA must be original, valid, and unexpired. MCC: UKT Tactical Training Exercise Control Group (TTECG). **, An official website of the United States government, The Premier Installation In The Department Of Defense, Please scroll to the bottom of the page for step-by-step instructions and a checklist for your required documentation, Sponsors can now renew their eligible dependent's ID Card online and have it mailed directly to them without having to visit an ID Card office. Only contractors who have access to our facilities will be inputted into CVS. Extension/Reenlistment: Original or Certified True Copy with Signature of Extension/Reenlistment Contract. ID Card Office Online. Those who are unable to access the website can still call the DEERS/ID card section to make an appointment at 703-696-2188. . We welcome your telephone calls to better assess your needs. (If it is urgent because of certain circumstances the situation will require supervisor/SSM approval). The following brochures are available to assist you in using it. During the COVID-19 pandemic, additional appointment slots will be made available to book on Monday mornings at 0830 via https://idco.dmdc.osd.mil/idco/#/locator for that correspondingweek. 1172-2 forms can be hand filled but must be notarized and be originals. The Uniformed Services have agreed to assist each other in verifying ID card eligibility. Scheduling for Multiple IDs/Transactions Civilian Employees NAF/GS/WG civilian employees service records are sent to DEERS via an authorized data feed. 90 Day Renewal Policy 703-784-1597. Armed Forces Identification Cards and RAPIDS/DEERS information updating are performed in accordance with current DOD and Coast Guard Instructions. " A 15 percent reduction in foot traffic means approximately 500 less appointments per month and 6,000 less per year . Upon arrival, notify service counter about each scheduled appointment. No rhyme or reason on who or what they prioritize. Common Access Card Update Email Address. Nina was very friendly and helpful. We have been trying to make appointment for ID cards. NOTE: Newly hired Civilian Employees should anticipate a two week wait for DEERS enrollment. OTHER ID CARD/DEERS LOCATIONS . To replace a lost, stolen, or destroyed Common Access Card (CAC) download the sample letter with instructions. 1000.13, (1/23/2014); DoDM 1000.13-M-V1, (1/23/2014); DoDM 1000.13-M-V2, Otherwise, the sponsor is the person affiliated with the DoD or other federal . MCC: 015 Marine Corps Air Ground Combat Center (MCAGCC) ID / CAC Card Processing at NSA Orlando is located at Welcome Center at Naval Support Activity Orlando before the gates to enter the base. Adding children to DEERS JBSA-Lackland: 802fss.fsmps.idcard@us.af.mil, JBSA-Randolph: 802fssol-b.customersup@us.af.mil, HOURS: Documentation to bring a marriage license, birth certificate, adoption papers; or a letter from the school registrar certifying full-time course of study leading to an associates degree or higher and anticipated graduation date. Vaccinations are highly encouraged. There is a verification and application approval process that needs to be completed through the TA before the personnel record is added/updated. VA - Commissary ID E-5 and below" as walk-ins can exceed one-two hours at any given time. 0800-1600, Fri. 0800-1600, ALL ID CARD SEEKERS: Thank you. MPF DEERS PrioritizationWalk-in appointments on-site are now available Mon-Fri, 0800-1100. FULL TIME COLLEGE STUDENTS Appointments can be scheduled by phone or online at: https://idco.dmdc.osd.mil/idco/#/locator After you book your appointment, you will receive an email with your confirmation number and a list of conditions for attaining your ID card. More Info. You must be registered in the Defense Enrollment Eligibility Reporting System (DEERS). For CAC, DEERS and ID Cards (Not Passports), Hours of Operation This form is required each time a family member gets an ID card unless the spouse has a Power of Attorney. The sponsor needs to bring the following documents for their spouse: Official Marriage Certificate, and two forms of Identification. This letter should state that he/she is a full-time student, and also an expected graduation date. Due to limited working cubical spaces, parents with children (regardless of age)will have to remain in the lobby with the child/children if receiving services atthe DEERS/ID Card Center. Proceed to the following month. Newborns are not required to be present for enrollment. Sponsor gives dependent General Power of Attorney (POA)and dependent presents original General POA at time of service. 3. The Base Seattle Personnel Services Division is one of several RAPIDS/DEERS sites located in Washington State. A session may consist of one CAC ID or two dependent ID cards. Hours of Operation: Mon-Fri 0730-1600. Since 1974, DMDC has evolved into a world leader in Department of Defense identity management, serving uniformed service members and their families across the globe. Appointments are available from 7:00 a.m. to 2:40 pm Monday through Thursday. Wed - 7:30 am - 2 pm. More Info. Promotions:If the IDCC has over an estimated 1 hour wait. JBSA-Lackland: Office hours, appointment information, ID issuance,list of acceptable identity documents, and other information can be found on our DEERS Information Flyer. Marriages - A marriage certificate, birth certificates, proof of ID, and social security card or passport with SSN are required for new marriages. Retentions: 99FSS.FSPD.Retentions@us.af.mil To obtain new or updated ID cards through the Defense Enrollment Eligibility Reporting System (DEERS), contact one of these offices: Scott AFB 215 Heritage Dr. Building P-10 Scott AFB, IL 62225 (618) 256-4112 US Coast Guard Base Detachment St. Louis 1222 Spruce Street, 2.105 St. Louis, MO 63103 (314) 269-2407 Jefferson Barracks 24 Davis Street Site Locator, Appointments and ID Card Office Online: https://idco.dmdc.osd.mil/idco . ID Card Office Online Welcome to the RAPIDS ID Card Office Online. Renewal of the ID will then be required. JBSA-Randolph: All Dependents without a Sponsor present must have a valid DD Form 1172-2 pre-printed by a DEERS station that has been signed by the Sponsor and a Verifying Official ahead of time. If no days are displayed in green on the calendar, it means all appointments are booked for that month. Combat Center Personnel Officer/SNOIC: (760) 830-1800, DEERS Site Security Manager: (760) 830-5365 If you no longer wish to keep your appointment, please visit the website above to cancel, or call the ID Card Center at (703) 784-2750 for assistance, so that your appointment slot can become available for someone who needs it. Appointment Late Policy Please leave a good telephone number and email address if available and the clerk(s) who assisted you. Contractor Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552, Option 3. Illegitimate child: Voluntary Acknowledgement of Paternity or Judicial Determination of Paternity is required as well. I left a voice message 2 days ago and have not received a return call, as your recorded message says a caller would. All CAC Pin Resets on MCB Camp Lejeune are conducted at JRRRC. Questions/concerns should be emailed to99FSS.FSPD.Retirments-Sepations@us.af.mil. Please schedule one (1) appointment for every two (2) IDs under the same record. Please contact our office at 703-696-3030 between 0800 and 1600 . Acceptable Identification Examples Contact the DMDC Support Center (DSC) User Help Desk at 1-800-477-8227. JBSA-Lackland: 1561 Stewart Street Verify Requirements you getting ID Cards or requesting DEERS updates for more than one family member) 1. If you currently hold an older ID with the SSN printed, it may not scan properly and will be confiscated. By Appointment Only | Schedule an appointment| Instructions (PDF). All members are required to attend the initial assignment briefing held every Tuesday at 1000 in building 20, room 319. Civilian Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552, Option 3 and ensure your end date is correct. A Scheduled appointment timeframe takes about 30 minutes per session. Driver's License and Social Security Card). Call for further information, ADDING A SPOUSE TO DEERS 703-784-1488, Head of Facility For a new spouse the marriage certificate, drivers license or other photo ID, a birth certificate, and social security card are needed. Marine Corps CAC/PKI Office (703) 784-2750. Spent 3 1/2 hours waiting to renew ID's , only to have the system go down. If the sponsor is not able to come in with a dependent to update anID card, please utilize the DS Logon (The Department of Defense Self-Service Logon) or ID Card Office Online. Note: The IDCC will adhere to policies, procedures and the right to protect the force, employees and our customers during this time toprevent the possible transmission of COVID-19. Stepchild: the Marriage Cert. The IDCC supervisor has the ultimate decision to close without prior notice. DEERS ID Office Phone Number : 253-512-8080. Mr. Spencer Atkinson If you do not book multiple appointments, only the person listed as the appointment holder will receive service, as we must adhere to a strict schedule. Available Appointments For children 21 to 26 who are not married or covered by an employee sponsored health plan. MAGTFTC/MCAGCC (Base) Career Planner. Dependent children are eligible for their first ID Card at 10years of age. If you have a confirmed appointment, and cannot make it for any reason, you will need to cancel it through that website. Either revise the message - or return the calls. Members age 21 and over who do not attend full-time are no longer eligible for an ID card or considered a dependent. (504) 697-9734. Updating Your Contact Information. To cancel or reschedule your appointment, please call the center or visit: https://idco.dmdc.osd.mil/idco/#/locatorCustomers will need to know their confirmation number to cancel/reschedule an appointment. This office handles all DEERS updates, and issues Common Access Cards (CACs) and dependent and retiree ID cards. Contractor Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552, Option 3. Gillem Enclave ID Card Office Gillem Enclave 1508 Hood Avenue Kane Hall Bldg 714 FOREST PARK, GA 30297 (404) 469-7150 . All wet signatures will need to be notarized! You can search for appointments based on location and a radius that you are willing to travel. They are in high demand and your early cancellation will give another person the chance to schedule an appointment. Hours of Operation: Appointments: Monday through Friday 0800-1600. Please allow up to two duty days for a response. Check out and Check in is conducted throughout the day. All patrons are encouraged, but not required to wear a mask. At this time, we ask that customers communicate with us via email. JBSA-Fort Sam Houston: 802fss.fsps.fsh-id-cards@us.af.mil Step 1 POC: (760) 830-6570. MCC: UKU Exercise Support Division (ESD) Retirements & Separations: 99FSS.FSPD.Retirments-Sepations@us.af.mil CAC Pin Reset hours remain unchanged at this time. The Military Personnel Flight will be closed the week of 6-9 March to prepare, train, and exercise. To Add a Child to DEERS of a Single Father: Must have the . Each Service supplies its own CAC PIN Reset workstations, therefore you will need to contact your Service point of contact below to locate the workstation nearest you: A complete listing of all CAC/ID card issuing facilities can be found at the following website:https://idco.dmdc.osd.mil/idco/. Requirements for DEERS Enrollment and IDC Issuance. DEERS & RAPIDS ID Card Office Appointments Only. Dependents - Dependents must be accompanied by the sponsor; or if not accompanied, they must have a DD-1172 (Application for Uniformed Service Identification Card DEERS Enrollment Form) signed by the sponsor and witnessed by a certifying official. and during 3 1/2 hours about 20 applicants were processed. This letter will also be needed during the issuance of the ID card, if the dependent is getting it issued at another facility, or at a later time. The primary document must be a valid photo ID. Customers will need to know their confirmation number to cancel or reschedule an appointment. https://rapidsappointments.dmdc.osd.mil 2. For website assistance, please contact webmaster@nellislife.com. TriCare Young Adult Program 0730-1530, Fri. 0730-1530, US Army (Los Alamitos) 4235 Yorktown Ave, Bldg 18, Los Alamitos, CA 90720, Phone: (562)-795-1172 Hours: Mon. Monday-Thursday,7:30 a.m. to 3 p.m.& Friday,7:30 a.m. to noon US Army: DFAS-IN, Attn: Director of Military Personnel, Special Assistance Division, Dependency/Garnishment, 8899 East 56th Street, Indianapolis, IN 46249-0855. 1459,4th and Griffin St. For a list of acceptable forms of identification, please view the Identity Source Documents listed onright of this website. You can also write to us at: 400 Gigling Rd Seaside, CA 93955-6771. DEERS/RAPIDS ID CARD OFFICE. How to Update DEERS Adding or Removing Family Members Only sponsors can add or remove family members: Go to a local ID card office. We are still under COVID-19 restrictions IAW CDC guidelines and will enforce whatever is necessary to make the IDCC a safe place. HILL AIR FORCE BASE, Utah -- The Defense Manpower Data Center recently released their DEERS appointment system known as "ID Card Office Online." With this new system rolling out faster than planned, the previous RAPIDS Appointment Scheduler will now shut down with current appointments transferred into the new system. Adding Spouse to DEERS Building: 452 Room 105 Phone Number: (228) 871-4271/4269 Fax Number: (228) 871-4272. ; just the blouse when the photo is taken, no exceptions TA/TAMP Eligible: DD Form 214 (Member 4). 1C1101 New Orleans LA 70146. You can be denied services if you or your family members do notcomply by order of the MCIEAST-MCB Camp Lejeune Commanding General. Assistance can also be obtained through your parent Civilian and/or Military Personnel offices or by calling (910) 451-2727. The ID Card Center in Building 59 may be contacted by phone at 910-451-2727/4223, and the ID Card Center Satellite Office at Stone Bay may be contacted by phone at 910-440-2061. Adding children in DEERS CONTINUE. Please ensure you have sent the following: two supporting forms of unexpired identification, any additional required supporting documentation, Hosted by Defense Media Activity - WEB.mil. Office Hours: For an overview of all of the requirements forDEERS enrollment and IDC issuance, please refer to the following PDF. We welcome your telephone calls to better assess your needs. NOTE:Should the office reach its in-person service capacity for the day, customers will be asked to return at a later date. Spouse:Marriage Certificate, Birth Certificate, Social Security Card and current photo ID. Please do not bring children with you unless they are receiving service.