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Product that has the serial number or the bar code removed, defaced, damaged, altered or made illegible.6. When the bike is not in use, keep it indoors where it is dry and cool. Lockable and removable with two included keys. You can take it to a bike shop and ask them to check it, but if your e-bike battery is completely dead, there is not much they can do. It would be best to measure your old electric bike battery and search for one that matches the measurement. $329.00 $-229.00 Any time the battery is in key position 1, (on, locked to the frame) the display power button will turn the bike on and o, but the battery cannot be removed. The newly upgraded 4 wide puncture-resistant fat tires have better performance and a cooler appearance. Therefore, the warranty is ONLY under the INITIAL PURCHASER and the 1-year warranty begins when the initial owner has received the product. Unlock the latch pull-up on the folding mechanism. Ive had my Mars for just under a year. Ensure all reectors are properly fitted and not obscured. After the bike has been properly assembled according to the assembly video, all components are secured correctly, a certified, reputable mechanic has checked the assembly, and you have read this entire manual, turn on the bike and select a pedal-assist level following the steps below: Do not use the throttle while dismounted. Ensure pedals are securely tightened to the cranks. And not to mention, you need a lock for your electric bike safety. Just received my battery I ordered from Heybike.I was able to purchase it during a price reduction sale they had This will be my additional battery I will carry with me. Black / With Green Saddle Bag - $1,319.00, Black / With Black Saddle Bag - $1,319.00, White / With Green Saddle Bag - $1,319.00, White / With Black Saddle Bag - $1,319.00. We ll also provide the tools and a comprehensive assembly video for the best part.Q3. Check headset, wheel bearings, pedal bearings, and bottom bracket bearings. Any damage or defects to Covered Components resulting from failure to follow instructions in the bike owners manual, acts of God, accident, misuse, neglect abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the bike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance. Open the bike box and remove the small box inside. Cantidad. Depending on a riders preference, the suspension fork can be locked out as a rigid fork, which will typically yield higher eciency while pedaling.The lockout lever (1), located on top of the right side of the suspension fork, can be turned counterclockwise until it stops to completely lock out the suspension forks travel. All in all, the Heybike Tyson Folding Electric Bike is an impressive and innovative e-bike that offers both convenience and performance. Products used or purchased outside the United States. /. i used it yesterday and it worked fine and I am really looking forward to much longer rides next season as this season is getting close to end. You may receive a partial or no refund on used, damaged or materially different returns. For your convenience, the heybike battery can be removed. on heybike Ranger Step-Thru Electric Bike User Manual, The electric bike is not waterproof. Please keep the original e-bike package for a while in case you need to return it.more; 2. Contact us ( support@heybike.com) directly and we'll provide you with what you need. While dismounted, press and continue to hold. The riders leg length is used to determine the seats position. 6. Im out of commission till further notice.. This battery lasts 2,000 recharge cycles, about 3 times the lifespan of other lithium and e-bike batteries. /. Also, charge your phone with the battery USB port. Regular price (Liquid error (sections/product-template line 170): divided by 0% off) Several signs point to deteriorating battery life, such as loss of mileage, slow charging, external damage to the battery, etc. Ordinary wear and tear;5. Please contact us freely for any issue! Product Service. And then, place the thin pad and nut on the wheel shaft. Note: When properly installed, the front wheel should be fully seated and centered in the dropouts of the front fork, the brake rotor should be in between the brake pads of the brake caliper, and the front fork nuts should be fully and properly secured. Everything has a lifetime. Weight: 7.67 lbs Voltage: 36 V Current 10 Ah E-bike Cityscape Battery Pack. + I read a lot of reviews, and while this is a smaller Chinese brand, their customer service gets good marks. With a 48-mile range and 25-mile-per-hour top speed, this electric bike is designed to last. Lockable and removable with two included keys. The warranty period for a repaired or replaced battery remains unchanged based on original purchase date.After the first 1 years of service A prorated credit, based on months of service, will be applied toward the purchase of a new battery. With Front Rack. Battery damaged 4. Therefore, it allows people to get on and off the bike in an easy and convenient way. Bell/Horn Electric Horn Installed. (Liquid error (sections/product-template line 170): divided by 0% off) Inspect the drivetrain (chain, chainring, freewheel, and derailleur). With Large Basket. If you are willing to assemble the bike yourself, be sure to follow all instructions, properly adjust gears and brakes, and set tire pressure. Get the latest news & offers. Charger damaged 3. 2.You have the initial owner's name & the initial order number. If you don't know which seat post should be ordered, please contact our customer service for help. To unlock the lockout lever, turn the knob clockwise until it stops. Join our community. We live in a very hilly area and they did great with the steep incline. I think we are really going to enjoy them. Open the quick-release lever by swinging the lever open and outward fully. Put about 500 miles on it already fell off twice so far.. 1 Close the quick-release lever using your palm or nger. This unboxing and review video of t. | 48V 20Ah removable battery fuels more power andrange while being easy to charge and replace. One of the most critical factors that most people get wrong is charging an electric bike battery. E-bike Mars Battery Pack. $0.00 Add To Cart In daily use, try to avoid recharging the bike after completely exhausting the battery. Super Loading Space. Please contact us in time. Reusability Rechargeable. Please try to store the bike in a cool and dry place between 506F 77 F (10 C 256C). Then tighten the pedal with Allens wrench. 4. Blown charge fuse: 1. It is critically important that proper air pressure is always maintained in pneumatic tires. Once fully charged, the charging indicator light turns green. Scratches, dents and cosmetic damage not caused by Heybike.5. Join our community. Showing: 02 / 03 Fold the handlebar perpendicular to the ground. The electronics may be damaged due to water and water damage is not covered by our warranty. Carefully slide the battery upwards and lift it o the frame. Labor charges to changeover parts to replacement frame are not included. When all the spare parts for warranty are sent to the customer, the customer will be responsible for the cost of shipping.This Limited Warranty does not cover:1.Ordinary wear and tear not the result of defects in workmanship or materials. The design of the bent handle is more in line with the physiological structure of the human body. Proper ination, care, and timely replacement will help ensure that your bikes operational characteristics will be maintained, and unsafe conditions avoided. The short-range and dead battery is not that big of a concern, but if the battery is overheating or having a horrible smell. 1-yearWarranty: We offer 1-year warranty for thebike and battery. Original Batteries: be free from defects in material or workmanship for a period of 24 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated as per this schedule. You may also use the throttle to accelerate and maintain your desired speed. Smallest Electric Scooters for Adults Which Is The Best? DO NOT raise the Seatpost beyond the minimum insertion of the marking etched into the seatpost tube (as shown on the right). Devices are not intended for use at elevations greater than 2000m above sea level prolonged exposure to UV rays, and rain, and the elements may damage the enclosure materials, store indoors when no tin use. Also, charge your phone with the battery USB port. It also has an onboard LCD display . Get the latest news & offers. We're in stock! Buying from the same brand as your electric bike means installing the battery will be easy, and you would get a better performing battery. But preparing well for any case would never be too much. 9.4. The tires are designed for durability and safety for regular cycling activities and need to be checked before each use for proper ination and condition. Replacement lithium-iron-phosphate (LiFePO4) battery for the Ranger electric bike kit. Read full return policy . There are mainly three types of batteries used in electric bikes- Lead Acid, Nickel Cadmium, and Lithium-Ion batteries. Save Charging Time 5-6 hours. Battery type is the first important factor to consider while choosing a replacement battery for an e-bike. Hold down the center power button for approximately 2 seconds until power is delivered to the LCD Display. Do not ride under wet conditions. I havent done anything to adjust them or anything. Replace brake and shift cables if necessary. Our e-bike battery replacement guide will help you through the process. Charge cycles define the life of an electric bike. Turn the bike on. . Assembly was fairly easy. Range of 25+ miles. E6RTC / E5RTC (NGK BPR5HS Replacement) Spark Plug for the Coleman SK100 Go-Kart. Heybike Ranger Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V . TO QUALIFY FORARE FUND, ALL THE FOLLOWING CONDITIONS MUST BE MET: Heybike warrants the original purchaser that your Heybike product shall be free from defects in materials and workmanship under normal use for the period aforementioned. With costing about one-third to half the entire e-bikes value, taking adequate care of the electric bike battery is extremely important. Check that they are correctly secured before every ride and after every time the bike is left unsupervised, even for a short time. Proper care of a bike battery can increase its life. It's worth having. Press once i to conrm and enter the next set, press and hold i to quit the Setting Mode. Ensure the hub motor is spinning smoothly and motor bearings are in good working order. HeyBike Ranger E-Bike Review - Not Bad For the Price - YouTube 0:00 / 11:19 Intro HeyBike Ranger E-Bike Review - Not Bad For the Price Soldier Knows Best 815K subscribers Join Subscribe. Taking proper care of the electric bike battery is essential. Defects or damage resulting from accident, abuse, misuse, abnormal use (including but not limited to stunt riding, racing or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress;2. It might be possible to get some of that out, but theyre pretty squeaky, so be ready for that. 2 With the market is flooding with electric bikes, several new companies are venturing into the manufacturing of e-bike parts. The Battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance, or another such as misuse, normal wear, or water damage. After that, the efficiency of the battery decreases. Join our community. Scratches, dents and cosmetic damage, unless caused by Heybike;3. Proper care of electric bike batteries can result in longer life and better performance. Regardless of off-road adventures or daily commuting, Heybike provides enhancements and accessories that equip your ride in a more comfortable, stylish, and easy way. Currently, our batteries are only compatible with the corresponding model of the e-bike. The Big Ride Guide is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.comHomeAbout The Big Ride GuideSite MapAffiliate DisclosureCookie PolicyTerms and ConditionsDisclaimerContact. No-worry Service Provided by PoobooComes with 1-year Free Replacement for all parts! A helper makes this step much easier. Lets discuss these indicators one by one. You can take it to the nearest repair shop so that they can perform a series of tests to make sure that your e-bike batteries are working correctly or not. 1. Find the best prices on Heybike Mars Electric Bike Foldable 20 x 4.0 Fat Tire Electric Bicycle with 500W Motor 48V 12.5AH Removable Battery and Dual Shock Absorber for Adults and read product reviews. Real-world wear and tear, and the need for service, will vary with conditions of use. Plenty for most one-day adventures and commutes. Heybike Ranger Specs Price: $1,399 Motor: 500w Rear Hub Drive Battery: 48v 15Ah Engagement: Throttle, 3 Level Pedal Assist Top Speed: 25mph Class: 3 Range: Up to 48 miles Tires: 20" x 4". Underage riders MUST be accompanied by parents or adults when riding. | Order now to level up your ride. Only the original owner of an e-bike purchased from Heybike online or physical storefront is covered by this Limited Warranty. Liquid error (sections/product-template line 170): divided by 0. It is risky to continue using that battery. Put the front lamp bracket into the screw and align. Select the desired level of pedal assistance (PAS) between levels 0 through 3 using the + and- on the display remote. Push the latch closed so that its parallel with the bikes frame then turn the latch lockdown towards the latch to lock it in place. Built from certified Dakota Lithium cells. Built-in charge level indicator. $3.99. NOTICE: You have to press the key then you can switch to unlock position. The key can be removed from the battery. Returned product must be in good physical condition(not physically broken or damaged). *Note: Throttle Max Range tests are calculated using PAS 1 with a rider weight of 165 lbs on flat terrain. Will my bike arrive assembled?A2: Your bike will arrive mostly assembled. This device is sensitive to displacement and can suppress the vibration and shock when crossing a rough and uneven road. Durable Removable Battery. Any time the battery is in key position 3, (o, unlocked from the frame) the battery must be removed from the bike before moving or riding the bike. The sturdy cargo rack helps you carry groceries, gear and more when you're out on the roads or trails. Join our community. A frame-mounted front rack is available as an option, as are panniers. Very responsive regarding email correspondence and getting me the items I needed. Plug the charger into a power outlet, charging should initiate and will be indicated by the LED charge status lights on the charger turning red. We're in stock! Defects or damage to the products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Heybikewith the Products;6. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-box-4','ezslot_1',126,'0','0'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-box-4-0');One of the most apparent signs of a faulty battery is reduced mile range than before on a single full charge. Riding in wet conditions is also very dangerous and may result in injury. Thread the right pedal onto the right crank gently by hand, turning clockwise. Results. Required fields are marked *. The process of battery replacement is easy enough, and with an e-bike battery replacement guide, things are much more straightforward. You can enjoy the warranty only if(not optional): 1.The 1-year package hasn't expired since the initial owner has received it. /. Slide the fender through the fork. If the battery is in key position 2, (o, locked to the frame) no buttons or controls can be activated, the bike will remain o, and the battery cannot be removed. To protect the natural environment, please follow local regulations to properly dispose of used batteries. If necessary, you should get more spare keys (We dont have a backup key). With the battery on or o the bike, place the charger in a at, secure place, and connect the DC output plug from the charger to the charging port on the side of the battery. Lockable and removable with two included keys. The quick removable modular battery lets you able to charge the battery pack on or off the frame. Most electric bike batteries can last up to several hundred charges. Press and rotate the key to the UNLOCK icon. 0 To request an RMA, contact Heybike Service Team at su000rt(hevbike.com. Failure to remove all air pressure from the inner tube could result in serious injury.Using aftermarket tires or inner tubes, not provided by heybike may void your warranty, create an unsafe riding condition, or damage your bike. Join our community. Package Dimensions 571129.5 (cm) / 2A Carefully use both hands to pull up on the battery to test that the lock is secure. Turn on the headlight and taillight if needed or desired. Color. Tools are provided to install the typical front fat tire, front fender, handlebar stem, seat post, and folding pedals. Replacement Procedure: Heybike will replace all components that are deemed to be defective or damaged (including damage incurred during shipment) without user error. It is not the batterys size that matters, but the volt and ampere it provides is responsible for the maximum distance an electric bike can travel. Take out the stem and insert it into the front frame. By subrscribing, you confirm that you have read and accepted our privacy policy. If there are any other questions, kindly please contact our customer support for help: support@heybike.com The Warranty Period begins upon your receipt of the bike and shall end immediately upon the earlier of the end of the Warranty Period or any sale or transfer of the bike to another person, and under no circumstances shall the Limited Warranty apply to any subsequent owner or another transferee of the bike. 25 December 2021, 12:22 am We ordered two Rangers and received them very quickly. be sure to check that the braking system is functioning properly; also be sure to check that all safety labels are in place and you understand the safety warnings. Best Electric Mini Bike For Adults And Kids, Razor Electric Dirt Bike Training Wheels For Children & Safety, How to Assemble a Rear Wheel on an Electric Scooter. Charger not well connected 2. The four-inch puncture-resistant fat tires provide superior performance and offer excellent suspension,. Suppose an electric bike battery is completely discharged and left without charging for some days. Ensure proper handlebar and seat adjustment. In rare instances, the item received may be damaged during transportation. Normal wear and tear of any Covered Component. Our 112 link 1/2" x 1/8" bike chain is made by KCM, and is available in six color options; Black, Blue, Gold, Pink, Red, and Silver. Range 48 Miles pedal assist. Secondly, hook the front fork with the safety hook. Remove the rubber cover on the charging port on the opposite side of the battery from the key switch. If your electric bike battery is having any of these problems, it needs a battery replacement. Voltage 48 Volts. (No free accessories are covered by the warranty service). Heybikewill replace all components that are deemed to be defective or damaged (including damage incurred during shipment) without user error. Set up with a key to keeping your battery safe. After adjusting the handle, lock the folder and nish the installation. If your electric bike battery fails to hold a charge or doesnt charge at all, there is a high chance that you would need a replacement. 5. Replace charge fuse: Wheel or motor makes strange noises: 1. You may receive a partial or no refund on used, damaged or materially different returns. Pre-Ride Safety ChecklistNotice: Before every ride, and after every 25-45 miles(40-72 km), we advise following the pre-ride safety checklist. The lead-acid batteries are cheap and have a lower life. Still going strong! Although BBB encourages a company to respond to a complaint we bring to its attention, we can not require it to do so. In addition to the large battery, the Ranger is fitted with a 500W brushless hub motor that can propel it to. For more detailed instructions, please visit Heybike Help Center. Replacement Parts ; Heybike Merch ; Large Basket. If the unique keys are lost,you will not be able to turn on the bike or replace the battery. Folding bikes are not only popular with city commuters but theyre also super convenient for people who have limited living space - like a studio apartment or shared house. The trusted and popular Ebike from 70,000+ riders, Optional basket, saddlebag or gift will be shipped Separately. When are the cityscape batteries going to be restocked? A lithium-ion battery has 1000 or more charge cycles. Ensure the handlebar faceplate bolts and Seatpost quick release are fully and properly secured. $519.00 According to a market overview, in 2017, the electric bike market size was at 16 billion. Begin riding carefully. $229.00 Note that lowering the seat so the rider can put one or both feet flat on the ground without dismounting from the seat may offer a safer and more comfortable introduction to operating the bike. If you would ride somewhere you are not familiar with, then you need a phone holder for convenience the phone navigation. This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. Join our community. Contact UsContact us if you experience issues relating to riding, maintenance, and safety, or errors/faults with your HEYBIKE. Since batteries are the most costly part of an electric bike, you would want a battery that lasts long. Most normal bike seat posts can be used. If required by law, ensure replacement aftermarket tires have sucient reective sidewall striping.For more information on tire or tube replacement procedures, or questions about tire ination, visit heybike.com/pages/help-center or contact heybike Product Support.Email: support@heybike.com. Shipment: Ships within 1 week Weight: 10.6 lbs Voltage: 48 V Current 15 Ah Otherwise, the handlebar stem and/or Seatpost may come loose and can result in loss of control, damage to the bike, property, serious injury, and/or death. Check that the frame and fork are not bent or broken. All accessories originally included with your purchase must be included with your return. Save on can't-miss finds. Order now to level up your ride. Save The quick removable modular battery lets you able to charge the battery pack on or off the frame. Products used or purchased outside the United States.9.1 In addition, with respect to the battery, this Limited Warranty does not cover defects or damage;9.2 Caused by charging by a battery charger not intended or appropriate for use with the Battery or the improper use of a battery charger;9.3 Where any of the seals on the battery are broken or show evidence of tampering;9.4 Where the battery has been used in equipment other than the bike for which it is specified;9.5 The corresponding issues on battery and e-bike will not be covered by the warranty after using a battery that is not specific to your e-bike model.