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Give it a charge first and then go for a ride. While youre at it, you should also check the battery charger. They dont need to be completely discharged before recharging. Try and charge to 80% and discharge until 20%. Brand: ADSAFE. When you press or twist your throttle, what youre also doing is turning that magnet. Ride1Up Revv 1 Review Detailed Review of the Powerful E-Ride. Doing so will give you the best battery life. If jumpstarting doesnt work, youll be looking into advanced techniques and cutting your battery open. Wondering if those are old codes that got created during pre-shipment testing since nothing new popped on the display for you. My codes I had to access through the information prompt while on the display. DPC 18 (pdf) Download. If your electric bike is being placed on charge and your battery does not seem to charge. Youre just after a jolt, not a full charge. Ordering online and your bike will be completely assembled and ready to pick up in-warehouse. You should also check the brake cable tension and adjust it if necessary. Call Us : 1-855-9977297. Has the battery been left discharged for several months? JavaScript is disabled. Assistance by consignor or JJ Kane Auctioneers is not assured.) any suggestions? Looks like all the connections are secure and in original working condition. A twisted or missing spoke magnet could cause malfunction as well. A lead acid battery can only hold 25 watts per kilogram. This is because the motor has a clutch that prevents the wheel from rotating the motor. As an Amazon Associate this site earns commissions from qualifying purchases. Refine view all. Jun 22, 2022. weefek. Throttle works intermittently. Nakto Stories. When Im using switch as well as kicking the bike, the battery or controller will shutdown and it will back to normal if I charged it for a second. On flat ground, most ebikes have a battery range somewhere between 30 and 45 minutes. Suggestions? FRAME. I checked out every wire took everything apart made sure everything was good nothing was touching anything it shouldn't be I changed the sensor in the throttle. On the soft pack battery, youll be using the smaller of the XT-60 adaptors, following the same rules as above. So now youll want to attach your voltmeter.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'electricscootering_com-leader-4','ezslot_9',147,'0','0'])};__ez_fad_position('div-gpt-ad-electricscootering_com-leader-4-0'); The one thing we havent done yet on the batteries is testing the charge port. To do so, you have to flip your hub motor backward. Lithium-ion batteries dont prefer being left on the charger. For instance, you can expect a standard throttle to have three wires: red, green/blue, and black. Monday to Friday. New Nakto Breeze Step through E-Bike was $1600 now $1250. More often than not, the feedback magnets - positioned on the pedal crank or the rear wheel hub - for the proximity switch get dirty. As you can imagine, that can also cause some problems. In our guide, youll find out about different batteries, how to charge these batteries, and how to solve any common issues that may crop up with e-bike batteries. Check that the e-brake lever is not damaged or engaged. Check the Battery Charger. The brake cutout sensors work. There is a gear sensor and its got a flashing green light and is looking properly fixed to the bike. Hold the bike's "On" button for about 10 seconds to force the speed controller to turn on. Troubleshooting. You may have to clip a few zip ties to access this plug. Or some other fault? Remove the tool from the chain. Q: My rear wheel has a wobble in it. Are you assisting your battery by peddling? There are multiple ways to do this. Never leave your battery to charge unattended. The Camel is a heavy beast, and difficult to pedal unpowered. Well, its because different types of throttles are wired differently. Since the controller serves a huge yet sensitive purpose in the functioning of an ebike, the slightest technical glitch could ruin the established balance in any aspect including power transfer and distribution. Ready to get this nut cracked. If thats possible, then you can fix it at home as a DIY project. In this situation, you could consider getting the wiring replaced. Bicycle Universe also participates in other affiliate programs and advertising platforms. The controller after 10 miles only has 1 bar left out of 5. Support installment payment. To get your ebike running again, youll need to fix the jammed brake levers. Should be interesting. If it was a sudden start to the issues, do you remember riding over some bad potholes or super rocky road? >>> BEFORE YOU GO! eBikes are limited to 25 km/h - or 15.5 mph - to conform to the majority of road rules around the globe. More importantly, those problems can be caused by a wide range of reasons. Flex the chain laterally, and separate the chain. I also found the bushing loose on the bike side and tightened it also. hello Last of all, never be afraid to bring your bike back to the shop and ask a qualified person for help. But if youre unsure of how to do it, or you dont have the knowledge or experience, then theres nothing wrong with hiring a professional to do it for you. For a better experience, please enable JavaScript in your browser before proceeding. Heres a picture of the magnet in position and over view of bike. While most e-bike throttles share the same common problems, some will be unique to the throttle type you have. Gonna try again, but worried it will give out again. An ebike will work smoothly only when all the parts are functioning properly. It is meant for short rides and doesn't have any mechanical disk brakes, suspension, or derailleur. On the other hand, the 18650 lithium-ion cells are far more resistant to swelling and, in turn, more reliable. The bike is brand new less than 100 miles on it. Your issue here may be a tripped BMS or a charger issue.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'electricscootering_com-mobile-leaderboard-1','ezslot_12',149,'0','0'])};__ez_fad_position('div-gpt-ad-electricscootering_com-mobile-leaderboard-1-0'); The BMS of your battery there is to keep you and your battery safe. Frame Style. If the battery is good, the headlight will dim just a bit when you give the ebike full throttle. I went and checked my connection and battery. The battery icon display does not alter as I use the bike. If so, replace the fuse. Support installment payment. As a result, its also one of the most common reasons why your electric bike may not be working properly. The charger is showing red when I plug it in and after a while it turns green. Or riding one or more times during heavy rain. A. Get a bike, lose the car, help the environment. If the voltmeter reads a surface charge of more than 36V, then the battery is fully charged and you can try troubleshooting another component. Maintaining an ebike in good working condition can be tricky business, especially if youre a newbie ebike rider. New batteries will have a break-in period. You must never leave a battery unattended when charging. Medium.This bike has given me lots of fun but time to move on. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. Im waiting on that now and am keeping hope alive that I can get this straightened out. 2. Everything is tight. All NAKTO ebikes arrive 90% assembled plus free assembly service available now. If your battery pack is particularly choking when under load, then the issue could be that the battery management system is shutting it off to protect your battery pack from overeating. Bikes been down a week. Water can find its way into these connections, too. Grab a flashlight and inspect every inch of the cable. If the throttle is feeling loose or missing out on strokes from time to time, you can just replace it after testing whether or not its receiving steady power. I have a 72v battery that only charges to about 81.5v-82v, should it not charge to 84v. Ill head down that rabbit hole tonight. Furthermore, it offers a hassle-free cycling experience at a decent speed for an ideal ride. In this article, were sharing a full guide on how to troubleshoot common ebike problems to help you get back on the road in no time. There is typically a minimum speed that will activate the drive motor. One owner's battery wouldn't charge from new. You might want to leave this one to the professionals. The soft polymer shell allows the battery to be more flexible. Another way to get a reading is to fasten the voltmeter directly into the charger connector on the battery. Dont get excited and pull your new bike straight out the box and go for a ride. Wow fantastic information! Li-Ion batteries are a type of rechargeable battery. Required fields are marked *, Hi I just bought a new e bike First time i have used it all was fine When i wanna charge it for 1st time there has been no charge sept by the battery. There are a few things youll be wanting to do as during this break-in period. Besides that, broken plastic, dust, or debris may have gotten in the way as well. Dont charge a battery from a discharge port, this will bypass all the protection built into the battery. So, to avoid any accidents, be sure to do it in a safe space without any people around. Nakto Camel City Women's Electric Bike. Local Delivery & Pick-Up Ordering online and your bike will be completely assembled and ready to pick up in-warehouse. As that magnet turns more and more, the Hall Effect Sensor will detect that and gradually increase your e-bikes acceleration as well. On hard cased batteries this is a complicated procedure. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, Scorpion and HyperScorpion Express Review, Common E-bike Battery Problems and How to Fix Them. If you want to fix these issues, then you have 2 options again. It had 2 to 3 bars when it cut out. You can always contact the company, maybe its a known problem and easy to solve. Amazon doesn't cover that or warranty. Q: The fender is loose/broken. It takes a few cycles to do this. There are numerous reasons why your electric bike isnt speeding up. Start by fully charging the battery, then jack up the rear wheel by connecting the multimeter to the battery. If the indicator light illuminates when the charger is plugged into the electric bike, then the wiring and the wiring connectors going to the charger port as well the charger port itself are working. You can take it to your local dealer and have them fix it, or you can make a little time and try and fix it yourself. This should reduce the load on your battery. If the bike won't turn on after testing the battery and checking the connectors, follow the steps HERE to check the 40A battery fuse. Unfortunately, seeing as how the throttle is only working intermittently, thats an indicator that the wire damage is hidden underneath the insulation where you cant see it. If you have a voltmeter or a multimeter, you can test the voltage of the battery charger port. Kinda stuck and not sure what to do. Today I charged it. THIS SITE IS OWNED AND OPERATED BY BICYCLE UNIVERSE LLC. Heres a quick test that can detect the problem: Remove the battery pack from your eBike and charge it up on a bench. As you gradually push or twist the throttle, it will cause the battery to deliver increasing amounts of power and cause the bike to go faster. Swagtron Swagcycle App Control Collapsible Neck Electric Bike. Is the battery working? Once the motor reaches this speed limit, it will stop providing power further. The idea of this site came up when I bought my electric scooter, UScooter Booster for about 700$. The Nakto 26-inch 250W Cargo is a reasonably priced Class 2 electric bike that we feel is a decent option for commuting or running errands. Reboot the battery by holding the battery power switch for 10 seconds. I mailed him back with pictures and havent heard anything yet, this was earlier this week. Just a brief update if anyone is interested. In the short term, this wont hurt - but after a while, the batterys capacity will go down. Is your e-bike under warranty? A throttle might look like a very simple device on the outside, but open it up, and youll see that there are several components bunched in together with moving parts. So it was working all day no problems then bam. In this video a professional electric bike mechanic shares his expert advice on how to fix an ebike yourself (or at least track down the problem). Once received, your battery is tested at our repair center to check whether the energy cells are worn out. They dont like high temperatures. Check the connection between the motor and the controller. This point is closely related to the previous one. Try readjusting it as well. The first step you should take to troubleshoot the matter is to inspect the wires or cables up close. If you have any questions about our product, please leave us an email and we will reply within 24 hours; 1-year warranty, like the bike's seat/motor/battery/charger, etc; Please contact us if you have any problems with the product, Nakto Inc will do best to provide you the best service. The final note here is dont let your battery get hot. If the indicator light doesnt illuminate or even blink on and off when the charger is plugged into the wall, then youre dealing with a defective charger. If you find that the battery power dies out too quickly, then the first you should do is determine how long the battery pack has been left without charging. Just like the title says, having no power via pedal assist when riding. That is the reason why they are becoming more popular for use on electric bikes. Youll definitely need a voltmeter now. By that, we mean youve tried to press or twist the throttle repeatedly, but the bike just sits there motionless. It can quickly climb up to a decent speed of 22 mph, and with a bit of pedaling - a maximum range of 20 miles is claimed by the company. It was determined that it is the torque sensor causing the malfunction. Find helpful customer reviews and review ratings for NAKTO 26" 350W Fat Tire Electric Bicycle Mountain Snow Beach Sporting Shimano 6 Speed Gear EBike Brushless Gear Motor with Removable Waterproof Large Capacity 36V10A Lithium Battery and Battery Charge at Amazon.com. I dont have a voltage meter but I can tell you under throttle alone it has full power and can get you to speed no problem. Was it a sudden start to the problem or gradual? You can adjust the pedal-assist magnet position using a flathead screwdriver to push the disc nearer to the sensors. Lets suppose the throttle doesnt respond at all when you press or twist it. We can agree that e-bikes have come a long way since their first appearance. . The next time to cut down on your delay time is to disconnect the battery,then hook it back up.All should be good.You say your going up hill and the bike shuts down. As we mentioned earlier, loose wire connections are one of the most common reasons why you may be experiencing issues with your ebike. If you notice that your eBikes battery pack has a bulge in it, be sure you turn off the power and carefully remove the battery from your eBike. When this is the case, the . If so, check that connection too. Otherwise, the voltage will massively drop. I suspect you need to go into a lower bike gear,going up hill in high gear is a good way to burn out your controller.The BMS battery management system is doing what its supposed to down when you try and take to many volts from the battery at once. Better yet, they could troubleshoot and fix it for you in a jiffy! If doing this makes the power display comes on and the motor spins with your wheel then it now looks like youve got a battery problem and not a charger issue. Electric Bike Throttle and Pedal Assist not working. However, a throttle with additional features, switches, or displays will undoubtedly have more components and several more wires that youll need to inspect to troubleshoot a problem. So, why do the throttle type and its features matter when troubleshooting an e-bike with a throttle problem? It is very compact and you are able to store . Some people may suggest that you use your controller to figure out which wires are for the brake inhibitor so you can disconnect them completely to get rid of the problem. FIG. I have the same problem. Before we start trying to troubleshoot or fix anything, we must understand e-bike throttles in general. However, in some chargers, the LED light will turn off completely when the battery is charged. I did find some error codes on the display Ill post the picture below. Be sure to check that your battery pack has at least two bars of power. That's especially common in folding e-bikes, and it can also result in the throttle not responding at all. Besides that, disconnected wires could also cause problems for the sensor and the throttle. Thank you for understanding. Another thing to keep an eye out for is the possibility of your battery arriving already pre-aged. 9. Q: My e-bike tires always get stuck by the fender. My batterys are around 4 years old. One way to solve this is by dropping the assist level and pedaling a little harder when going up steep inclines or hills. If this happens, youll tend to experience power cut-offs. The bike will run ok for a minute or two but cuts out again. Help. Get ratings, pricing, and performance for all the latest models based on the features you care about. Read honest and unbiased product reviews from our users. It takes a few cycles to do this. Clean them with a rag, and you should be good to go. In this case, its a good idea to check if your ebike is still under warranty. If your eBike hasnt been charged for a more extended period, it would be a good idea to give it a top-up - and see how it goes. Find out if your electric bike motor spinning freely or it coggs. Your email address will not be published. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR, A1D01FE8-C72C-4FEA-A302-224D381425B7.jpeg, BB39D34E-1AA5-49FA-A486-BCD711572741.jpeg. If thats the case, then another possibility that youll want to consider is that the e-bike has faulty brake sensors. Did you find put what the problem was. How long have these issues been going on? Aug 8, 2018 . Some of our top sellers in the Nakto ebike offering are the Nakto Camel Womens, Nakto Camel Mens, Nakto Super Cruiser and the Nakto Elegance. An example of data being processed may be a unique identifier stored in a cookie. This common eBike battery issue is often wrongly diagnosed. Youll now want to check the adaptor port. If youre experiencing power cuts with a new ebike that youre just starting to use, it might be because the pack has been sized, engineered, or manufactured with less than the required high current capacity for supporting heavy loads. Is there a motor controller fault? You can check the voltage of an ebike using a voltmeter by simply attaching the prongs to the positive and negative sides of the prongs on the battery. Call Us . Often than not, a severe voltage drop means that one or more cells in your battery pack have been damaged. If you have bought your bike online, then your bike will have shipped with around 30 50% of a charge. The controllers job is to take input signals from all the controls and sensors on the ebike, analyze them, and then determine the best way to transfer the power coming from the battery to the motor. This is to avoid the risk of overcharging or damaging the battery if the charger malfunctions. Its a good idea to recycle the battery; most cities have a place where you can do this. repair, or just want to come by and have a look at our eBike showroom stop by our electric bike repair shop located at 3330 Kurtz Street, San Diego, CA. NAKTO's 22" Elegance Electric Bike has its fair share of drawbacks, but they don't overshadow the wonderful features the e-bike offers. Troubleshooting the Battery. This way youll know for sure that your throttle is to blame. What is rhis should I get a new charger,? 4 8. http://electricbikereview.com/ If your electric bike isn't working there are several steps you can take to troubleshoot and fix the issue. Next, plug the battery charger into the battery charger port on your ebike and observe the indicator light on the battery charger. There you have it, a comprehensive guide on how to troubleshoot common problems of ebikes. Sure, you could operate your e-bike without any brake sensors. Doing this should give you a positive reading; a negative reading means that the battery probably has been miswired at the factory. Even though its just a tiny little component inside the throttle, it plays a huge role when it comes to accelerating your electric bicycle. Make sure that the brakes arent rubbing on the rotor or rim when the brake lever is released. nakto electric bicycles sell from factory directly , give customers best cheap ebike price ,let every body have fun with electric bikes!By popularity E-bikes.ELECTRIC BICYCLE METER KTLCD3 Product User Manual . It's usually spliced in on the rear shifter cable just before the derailleur. Its so useful, I have another problem . 8. Dont do that. Never say electric bikes a too expensive until you have see the Nakto series of electric bikes. An extremely low battery power level can lead to your electric bike not turning on, by the way. Another great thing to remember is that electric bikes will need to be fully charged before their first ride if you have bought an e-bike from your local bike shop theyll hopefully have done this for you. When I press the battery indicator it holds two green and the other only flicker green. Bike Parts Repair and Maintenance; Cycler's Guide During the Pandemic You can easily spot this by visually inspecting your handlebars and brake levers for signs of any cosmetic damage. Used locktite blue on all and havent had another issue. $739.00. Check the motors power transmission system for missing parts. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. When inspecting that sensor, try and look for signs of damage. How does an electric bike work? C961 (pdf) Download. 3) Check out the small and large bevel wheels for damages Remove the clutch plate on the right side and inspect the condition of the small and large bevel gears for wear. After doing this, youll want to carry on charging your battery like normal. You are using an out of date browser. Some will use a 0-100% range, while others have a series of LED lights, depending on the model. I dont recall them being there while I was thumbing through the different promptsplus the bike was functioning properly before the codes appeared. Inspect your controller for any wires that may be loose, disconnected, or misconnected. No just a few days ago I got the same error code so I changed the sensors again only this time I'm still getting the code 03 error. 750C (pdf) Download. Manufacturer: NAKTO *** Estimated Price . When you engage the rear brake, the battery pack will go through a load so you can then read the voltage and find out how much it drops. After unmounting it and leaving it for a while the function is restored. We offer the best in home Furniture, Appliances, Electronics, Mattresses at discount prices. What you'll be looking for is any breaks or other visible signs of damage. Thank you for you help Ann. To do this, youll need an XT-60 barrel adaptor. Do you have a short circuit in the battery, wiring, or motor. However, as always, theres no harm in taking it to an e-bike shop so that they can do it for you. Traffic jams or market milieus, nothing can slow you down as the Aostirmotor A20 manoeuvres through traffic jams like a glider. Lithium-ion batteries generally have a life of 700 charge cycles. No matter what kind of e-bike throttle you use, youll find that it has something called a Hall Effect Sensor inside. Call us (714) 603-7182 (Mon.-Fri. 5 Days from 9:00 am to 4:00 pm). All NAKTO ebikes are covered under our 1-year warranty for the original owner.