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(8) I am angry. It sounds like this is a strong example that you can leverage better to illustrate your training expertise. ", "I am actively enrolled in school working on my Bachelor's Degree in business management to help further my career.". Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. Whether I am training formally or not, I am always the go-to for shadowing and mentorship. I see that you mention ABC and XYZ in your job posting. amir_sykes7. When it comes to complex problem solving, decisions are not always readily reached. They like to be praised for the ways you are impressed by their innovation, reputation, and impact on their industry. Paid Training to prepare you for success Say you would put them on a performance review and tell them what they are doing wrong and areas they need to improve on. Shift Leaders must be able to handle stressful situations and remain calm under pressure. Shift Lead Qualifications. ", "Absolutely. Panda Restaurant Group, Inc is an Equal Opportunity Employer. What was the outcome, and what did you learn? 58 terms. They also offer sides, appetizers, desserts, and drinks. I was sick just 2, and a note from my Doctor accompanied those. Did training take place in person, virtually, or through both avenues? Think about the choices you made in each situation and how the situation affected your decision to lead or follow. ", "Yes. Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Opportunities for growth into Management positions. It can show teamwork, but it may not be the most honest thing to do. You can also share the specific skills you use or steps you take to handle a difficult customer with professionalism and empathy by remaining calm, actively listening as they speak to understand the customer's need, and adapting in order to find a solution. As America s favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. Have you ever had to take on a task or a role that you felt was over your experience level? Apply to Production Supervisor, Order Picker, Account Manager and more! You've indicated that you sometimes have to respond with a quick solution to win your current role. Now, make this answer more memorable by giving a specific example of a time when you helped a particularly difficult customer resolve an issue. Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. Paid Training to prepare you for success Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. '", "I believe the consistency of the quality menu items Panda Express provides makes it stand out. ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. I had already learned how to work well with others, so I just applied those same principles to leading a team.. These positions include assistant manager, general manager, and district manager. Then pivot to balance that example by talking to the interviewer about scenarios when you feel it would be inappropriate to protect a coworker by taking the fall for actions such as stealing, misuse of equipment, etc. They want to know they can trust their employees to do the right thing. Email *. Consider talking about specific values you can sense when interacting with employees such as kindness, integrity, or respect. Please note these are practice interview questions and we are not affiliated with the company mentioned in this post. Perhaps you go with a gut feeling. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Learn how this feature works. $18 to $24 Hourly. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. exclamation marks in sentences of your own. IsaGandy123. The ideal candidate will have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. It required a lot of patience, but it helped me to recognize my leadership potential. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. You've talked about which social media platforms you use and how they enable you to connect with the company. Click the links below to learn more about E-Verify. The trick is to try to look at the situation from their perspective and respond accordingly.". In those instances, honesty isn't always the best policy. Going with your gut is a skill, and the more you learn to trust your intuition, the easier it becomes to make these types of decisions. For example, when I was a server at a restaurant we did not have a particular dessert in the restaurant. Building a conversational environment for our team & listen. If you are strong in leadership, project management and have the right initiative for the job, then apply for the position of Shift Leader at Panda Express Inc today! Search Country manager jobs in Penally, Wales with company ratings & salaries. Created by. 13 temp long isnt falsified, 5 Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Learn. This is also best answered by sharing an example of a time when you assessed a problem, worked to resolve it, achieved a positive outcome, and then addressed the root cause to prevent the issue from recurring. Opportunities for growth into Management positions. If you take the bus or ride a bike, that works too! We accumulate 120 hours and we lose them if we do not use them. What is top of mind when it comes to filling this role? | Privacy Policy, Restaurant Service and Kitchen Team (2036), Panda Restaurant Group, Inc. participates in E-Verify. 661 solutions. Flashcards. Talk to the interviewer about your thoughts on taking the fall for something you did not do. Know Your Worth. "If I could further my education in any way I would choose to expand my knowledge in training a variety of Asian kitchen and cooking techniques. Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. Growing your career as a Full Time Shift Leader is an incredible opportunity to develop excellent skills. Good job! Training: As a shift leader, youre responsible for training new employees and ensuring that all employees are following the companys standards. be all in for highest engagement and excute now! There is always a healthy way to cope. ", "I would like to see a long-term fit with Panda Express. Dont wear too much jewelry and if you have long hair wear it back. This question is often asked to determine your level of comfort with handling cash and credit card transactions. General Manager 06/2011 to Present Panda Express - Clinton , ut. (1) Katrina wrote her cellular phone service provider a letter. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. Shift Leader (FT) - Panda Express - DFW Airport. Learn. Employees at Panda express pay a median salary around $24000 annually in the United States. Are there any courses I could take to better prepare, while you make your hiring decision? Pay Range: $17.50 - $24.50 / Hour *. Because I am a strong communicator, I can diffuse most situations. 9 employees wash hands for at least 20 seconds My vehicle is only 3 years old and still under warranty.". Monterey Park, CA. Shift Leader Panda Express CA&C Mar 2019 - Present 4 years. What about this position is the most important? You've used a strong example with a positive outcome. ADA Statement: This question is a great way to learn more about the candidates personality and values. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. This will let the interviewer know that your goals are aligned with their business objectives. Share more about how you assess the situation before moving on to the rest of your answer. Example: I feel like I thrive in fast-paced environments. 3/6/2022. Share a Situation that had a positive outcome. Looking at the situation from the customer's perspective is a great place to start! The Assistant General Manager is an entry-level management position responsible for day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching and developing subordinate Shift Supervisors and other non-management associates and performing all other responsibilities as . Shift Leader - 687. ", "I take public transit; however, I find it to be very reliable. The interviewer would like to know what attracts you to a role with Panda Express. I will often get a group of employees together and work out a game plan on how to accomplish the goals. Module 1 Panda Express PIC Test. 6.cctv working- check daily There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Additionally, shift leaders should be familiar with mobile apps that allow customers to order ahead of time or pay online. Demonstrate that you are confident and able to react swiftly when the need arises. Full-Time. If possible, share an example of a time when you successfully worked with an employee or team to take corrective action and improve performance. "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. Your answer illustrates that you are a reliable employee that shows up and doesn't miss work. Applicants to the Panda Leaders Scholarship Program must: Positions: Be full-time Panda Restaurant associates, in the position of Shift Leader, Training Leader, General Manager, Assistant Manager, Chef, Cook, Multi-Unit Manager or Support Center Associate (up to P3 level.) They are in charge of ensuring that all employees are following the companys policies and procedures, as well as providing customer service and ensuring that the restaurant is running smoothly. We like the sound of that. Performance Monitoring: As a shift leader, you may be responsible for monitoring the performance of your team members.