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<002D> Q: We have been made aware of a customer who has installed an inline booster pump on their side of the meter. Institutional 4. 0000053091 00000 n endcmap %PDF-1.5 % )-__@u{{z"|RDQG|G2`4Y M6 oaomo[^W[zWJ+wCV <8A> <8A> <0160> <9F> <9F> <0178> A: You have a couple different issues to address. both the commission's central office, located at 12100 Park 35 Circle, Building C, 1st Floor, Austin, Texas 78753, (512) 239-2545 and at the applicable regional office listed as follows. trailer Save. 0000000536 00000 n <84> <84> <201E> 1.1 Land Use Assumptions and Projected Population The BPSUD water system operates as 4 independent pressure planes, which requires that each pressure plane be analyzed as a stand-alone system. %OEG+HqH\9-:Y2=Ht),h1#d W% `9B-eR+0 However, TCEQs 2019 guidance on determining the number of connections served by public water systems defines active connection to include any connection that has the capacity to receive water, even if there is no customer currently receiving water service there. 0000036396 00000 n xc```a``A2@\(}drBf Installing multiple meters on a single undivided property with a line running across the property could lead to easement issues in the future. 36 beginbfrange A reason for rate training is so the board can justify the base and gallonage charges to all ratepayer classifications and also to TCEQ in case the rate is appealed. All the meters or at least the material data sheets should state that the materials used to manufacture the meters meet NSF 61. <9A> <9A> <0161> There are many different types and uses of wells. R02 - Single Family House (larger than 5/8 " meter). <9B> <9B> <203A> A licensed operator of a water system can calibrate their own master meters regardless of size or type by using the volumetric calibration method. /CIDSystemInfo And what if one or all of those new meters were located on the same property, but a half mile away from the end of your current line? endstream endobj 79 0 obj[/PDF/Text/ImageB/ImageC/ImageI] endobj 80 0 obj<>/Width 2550/Height 3300/BitsPerComponent 1/ColorSpace/DeviceGray/Type/XObject/Name/background_1/Subtype/Image>>stream If a member purchases land other than where the original meter was installed, according to the TRWA Sample Tariff language, they have to transfer the membership to the new property owner and leave the meter in place. each new commercial connection and $1,000 for each new residential connection. If the WSC has an easement properly filed at the courthouse for every line and meter, the new property owner cant make the system move the meter. %%EOF A: Master metered accounts are typically used when a landowner wants a single meter to provide water service to multiple buildings, apartments, offices, trailer spaces or other types of business activities. All new customers or applicants for water service use some of the systems existing facilities and capacity that was already in place things like pipe lines, tanks, wells, pumps and so on. /CMapType 2 def Now climb the tank again after the well pump is stopped and measure the height of water again at the manway. <0D> <0D> <000D> /Registry (CourierOPBaseFont1) The result is an estimate of total /Supplement 0 <98> <98> <02DC> One of our customers is demanding that she keep her meter since she paid for it and she feels it should be hers to keep. <9A> <9A> <0161> <81> <81> <2022> A: TCEQ rule 290.44(a)(4) explains the purpose of the rule stating: Each community public water system shall provide accurate metering devices at each residential, commercial or industrial service connection for the accumulation of water usage data. This ensures that the water system can document that customers are being billed properly. Each system has to check references, call neighboring systems that use the same product or professional, and verify to the best of their ability the facts before purchasing materials or entering into a contract. Id like to offer an observation though, based on the information from the TRWA Sample Tariff. Where is the middle ground here? xref <8B> <8B> <2039> developed and used to calculate the Impact Fee per Equivalent Single Family Connection (ESFC). <9F> <9F> <0178> TCEQ assesses the adequacy of a systems capacity on the number of connections on that system and takes into account the number and sizes of larger meters on that system. 0 If so, that is another major concern for liability should he interpret this agreement to read the meters as having free reign to the systems facilities. <83> <83> <0192> 69 0 obj<> endobj If not, then the system could be charged with trespassing. In the case of choosing a meter read system, we suggest that the meter supplier provide you with a list of systems that uses their meters so your system can check out the pros and cons with other systems that are using the meters. \8h;""-[a]_aM7#0dpq6;tDdX)A!BuU ]H#Fjf )aAC;D fA=~0xO}wASICHzKnp[o In this case, applicants pay for what is necessary to provide them with their individual service, including his or her part of line upgrades, wells, tanks or treatment capacities before receiving service or entering into a service contract; the system pays for any facility capacity in excess of what the individual needs. Next, the system may want to offer a compliance schedule so that service will not be interrupted during the construction and installation of a second meter on the property designated to receive service.. The CSI inspector should make a note on the CSI form stating that the well has been completely disconnected from all the potable water lines serving the dwelling units. If there is reason to believe a dangerous or hazardous condition exists, the corporation may conduct a customer service inspection (CSI) to verify the hazardous condition and may notify the local county health office. A: This is commendable for a system member to agree to read all the meters for your system at no cost. endbfrange Check to see if this reference is included anywhere and if not, call the supplier or the manufacturer for a copy to keep in your files in case the question comes up in the future. However, there are some situations where a brand-new meter is installed, and it doesnt register correctly. When setting these new meters, it is important to remember that if the property is subdivided in the future, each meter should be on the property with the residence or structure to be served. 4Ct?3,RPapG}=>V"vIzJ*m'_ All usage rates per thousand gallons should be the same across all classes of ratepayers, although conservation rates, designed to encourage efficient and non-wasteful water use practices by customers, can assess higher usage rates per thousand gallons for customers using more than a specified amount each month. Austin, TX 78701 In the event that the placement ends up being wrong, the PUC would likely side with the owner in a dispute about relocation costs because they would see it as the utility shirking its responsibility to exercise due diligence when it set the meter in the wrong location in the first place. 0000002796 00000 n In that case, the system may need to check the hot water heater to see if it has water in it or, as stated above, have the customer demonstrate that water in the second dwelling is from another source and not a water hose from the first house. For example, the Service Rules and Regulations of the TRWA Sample Tariff, Section E, states: An apartment building, condominium, manufactured housing (modular, mobile or RV) community, business center or other similar type enterprise may be considered by the Corporation to be a single commercial facility if the owner applies for a meter as a 'master metered account' and complies with the requirements set forth in PUC rules, this Tariff and applicable law. TRWAs Sample Tariff, Section B provides additional detail, requiring compliance with PUC, Chapter 24, Subchapter H rules pertaining to submetering. One requirement under PUC rules is that the owner who intends to bill tenants for sub-metered or allocated utility service or who changes the method used to bill tenants for utility service must register with the PUC in a form prescribed by the commission. <9E> <9E> <017E> Q: A current member of our WSC has asked for a second meter on their property. Q: How does a person with multiple mobile homes become a master-metered account? By doing this, when they get a few more meters, they can begin replacing the meter tops with these newer AMI tops. <98> <98> <02DC> IQ-EQ | 110,749 followers on LinkedIn. For Tract 2, the engineer assumed 24 equivalent single family connections, and a meter connection count will be four. <85> <85> <2026> Problems also come about if a leak occurs by some accident or digging operation by the front property owner and the back property owner wants them to pay for damages, or have the system discount their water bill because they didnt know they had a leak. The rules go on to state that once a system begins to use some of that extra capacity, they need to begin designing specific improvements which will replace this used capacity. You should review this situation with your engineers. <>/OutputIntents[358 0 R]/Metadata 360 0 R>> Additionally, Texas Commission on Environmental Quality (TCEQ) rules require that all public water systems be designed with a minimum of 15 percent extra capacity. /Ordering (UCS) endbfrange However, most of the time there isnt an easement filed between the two neighbors for the meter and service line from the front property to the back property being served. A: Yes, under Chapter 13 of the Texas Water Code you must provide service to the applicant if the location of the request for service lies within your certificated service area and your utility is privately owned or a nonprofit water supply corporation. Turn off all valves connected to the distribution system so that no water leaves the tank during test period. Q: We have several members who have second living residences at their home, but only one meter. Turn the well control on and fill the tank or until there has been sufficient production from the well into the tank to raise the level of water or for the pump to cut off automatically. A: It is required that water systems verify that all materials and chemicals used in a public water system meet the TCEQ rules. Billable flow (B 1 + B 5) 7. If the customer still feels that the meter belongs to her then it may be helpful to give her the phone number to the PUC so she can discuss her concerns. <7F> <7F> <2022> The rules provide some ways for the applicant to opt out of individual meters and having multiple water service lines crisscrossing their tract of land. (1) The requirements contained in this section are to be used in evaluating both the total capacities for public water systems and the capacities at individual pump stations and pressure planes which serve portions of the system that are hydraulically separated from, or incapable of being served by, other pump stations or pressure planes. A: This is certainly a tricky situation but its one that many TRWA systems have faced when trying to enforce their tariff or district service policies. <88> <88> <02C6> There is nothing that prevents a customer from having a separate meter just for their irrigation system. Wouldnt it make sense for the owner to have to pay the cost of extending the line(s) out to those structures? 12 dict begin <00> %PDF-1.3 % Finally, if the property owner intends to keep the well for irrigation purposes, it cannot be tied back into any line connected to the systems new master meter. As an example, the number of service connections in an apartment complex would be equal to the number of individual apartment units. <8D> <8D> <2022> D/^&H The District currently encompasses 767 acres and is located wholly within the extraterritorial jurisdiction of the City of Houston, Texas (the "City") and is located within Katy Independent School District. 0000002770 00000 n Now subtract the first master meter reading from the current meter reading and compare that to the gallons added to the tank. 8P_zz[__z-os%DtGDrJb"" )A A: This is an issue weve been talking to TCEQ about as far back as 2004. A water well is a hole drilled into an aquifer with a pipe, screen, and pump to pull water out of the ground. <82> <82> <201A> PUC rules also support the tariff stating that customers/members of a WSC are only qualified to receive service when theyve complied with the written provisions included in the WSCs tariff. Both of these sections clearly state that an owner of the property to be served is the only person qualified to be a WSC member and that the meter has to be installed on the property designated to be served. There also is a section in the Service Application and Agreement form RUS-TX Bulletin 1780-9 (05/17) that states: All water shall be metered by meters to be furnished and installed by the Corporation.